Prices for gasoline and diesel fuel reached record highs this past summer, according to the American Automobile Association (AAA). The U.S. Department of Energy's (DOE's) Energy Information Administration (EIA) projected that gasoline and diesel fuel prices increased about 35 cents and 55 cents, respectively, for the 2005 driving season (April-September) as compared to 2004. This period coincided with HVACR contractors' peak selling and service season.
High gas price solutions were varied as contractors offered insights to protect bottom lines. Many companies adopted a fuel surcharge. Others began charging mileage and restricting service areas.
One solution suggested was to dispatch more efficiently. Making no unnecessary trips became a reachable goal as the HVAC industry began implementing wider use of global positioning satellite technology (GPS). Not only did GPS help companies monitor fuel efficiency and curb costs, it allowed for dispatchers to keep track of vehicles and time spent on jobs, dispatching staff more efficiently.