The bookH.O.T. Managementcovers an approach to supervision based on the techniques and habits of the most effective supervisory managers in high-pressure, high-maintenance workplaces, says the company. The approach concentrates on negotiation and coaching. Included in the book are explanations of the "hands-on transactional" management approach, self and team assessments for readiness to adopt this approach, and introducing your team to this management style. The book provides techniques for daily coaching and performance improvement.

RainmakerThinking Inc., 125 Lawrence St., New Haven, CT 06511; 203-772-2002; 203-772-0886 (fax);

eProduct #188