RENO, NV — On Sept. 11, 2001, when the “Attack on America” began, members of the Plumbing-Heating-Cooling Contractors — National Association (PHCC) faced “a week of much heartache and difficult decision-making,” reported the association.
The convention was only a day away from beginning, and decisions had to be made about whether to continue the event. A staff member was a passenger on the hijacked plane that crashed into the Pentagon, and her death caused much grief for everyone.