“Not everything that can be counted counts, and not everything that counts can be counted.” (A. Einstein)
Some business systems are “DRIP — data rich, information poor.” Like the dashboard on your car, the system’s design should provide the essential information that warehouse managers must have in order to know exactly how their operation is performing. Because so much information is available on contemporary warehouse management systems, some managers cannot resist the temptation to put far more metrics in a warehouse dashboard than you will find in the dashboard on your car. The result is predictable — when the manager has too much data, it is difficult or impossible to convert this into actionable information. Let’s get specific.