Most would say that successful manufacturers stay in
business by offering great products that they market well and deliver on time.
But that is only half the equation, said Sam Roti, director of sales, JB
Industries, Aurora, Ill. “The other 50 percent consists of building and maintaining
external and internal relationships.” Following this 50 percent rule is one of
the reasons why JB Industries is still successful after 40 years in the air
conditioning and refrigeration industry.