It all started as an idea by Dave Chatmon, district manager, Lennox Intl. Inc., long before he was with the company. Chatmon grew tired of his contractors missing work to attend training conferences.
“We would be in the middle of the busy season, and it seemed like every day that one of our guys would say, ‘I can’t do that install because I am heading to Milwaukee for training classes today. You approved them, remember?’ I remember saying out loud, ‘Why don’t the distributors get their act together and have a one-day training event so that we can train as a team during the slow times to get us ready for the busy season?’”