“We applaud the Department of Energy for developing best practices for PACE financing and encouraging their broader adoption so that this industry can continue to scale nationwide,” said J.P. McNeill, founder and CEO of Renovate America. “The HERO Program, our PACE offering to nearly 500 communities, already meets many of the standards outlined by the DOE. We pledge to make these best practices the operating manual for our program going forward.”

Ari Matusiak, Renovate America’s executive vice president for market development and external affairs, said the DOE best practices build on the PACE guidance issued in July by the Federal Housing Administration and the Department of Veterans Affairs, which signaled greater acceptance of PACE and recognized its importance to meeting key public-policy objectives. “PACE creates jobs and facilitates investment in infrastructure while helping our communities meet their energy efficiency and renewable energy goals,” Matusiak said. “But it also empowers homeowners to transform their homes, and these standards provide real safeguards for that process.”

Industry observers and participants also welcomed the DOE’s best practices for the PACE industry.

“Given the nature of the public-private partnership that sits at the heart of PACE financing programs, the bar must be set very high for the industry,” said Rick Bishop, executive director of the Western Riverside Council of Governments, which partners with Renovate America to offer the HERO Program to cities and counties throughout California. “The guidelines unveiled today represent the gold standard for PACE programs, and we are dedicated to making sure they are met — if not exceeded — by all PACE providers with whom we work.”

“As more state and local governments consider adopting PACE programs, and more PACE finance providers enter the market, it is vitally important that all market participants operate with the highest degree of integrity, lending standards, underwriting criteria, business conduct, and consumer protections,” said Martha Campbell of the Rocky Mountain Institute. “Today’s guidelines by the Department of Energy are designed to guarantee positive outcomes for homeowners and their local communities. If adopted broadly, they will help the industry grow in a responsible manner.”

“PACE overcomes challenges that have slowed the adoption of energy efficiency and related technologies in our nation’s buildings, but PACE can only fulfill its potential if industry players and government sponsors abide by the most stringent practices,” said David Pickerill, executive director of the Missouri Clean Energy District, which offers the HERO Program in Missouri. “By setting a baseline of best practices for the entire PACE industry and government partners, the Department of Energy is enabling this innovative financing platform to scale here in Missouri and nationwide.”

While the guidelines are non-binding, the department encouraged PACE programs as well as state and local governments to incorporate them when developing and implementing PACE programs.

Renovate America’s HERO Program already fully meets many of the DOE best practices. HERO was the first PACE program to introduce written disclosures modeled after the new federal Know-Before-You-Owe mortgage disclosure that clearly identify the financing terms to the property owner. Additionally, HERO is the only consumer finance offering in the country to require homeowners to confirm with the program in a live, recorded call their understanding of the key financing terms before moving forward with the obligation.

All contractors who offer HERO agree not to be paid until the homeowner signs off that the project has been completed to his or her satisfaction. Unlike other financing options, HERO helps homeowners and contractors resolve disputes that may arise after a project has been completed. Finally, HERO maintains a team of real estate professionals who can help when a home is refinanced or sold.

For more information, visit Renovate America.

Publication date: 12/7/2016