ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account
HVAC ContractingService and Maintenance

Btu Buddy 135: Water-Cooled Chiller Problems - Part 1

By Bill Johnson
June 23, 2014

Bob is a service technician who is well trained and nationally certified. However, he has sometimes suffered from the same confusion that all technicians occasionally do — the facts that he gathers may or may not point to the obvious cause of the problem or the best solution. But Bob has had something that no one else has. He recalled his long-time HVACR mentor and imagines him accompanying him as “Btu Buddy,” someone who reminded him to take time to stop and think before rushing to judgment, helping keep him on the right track, even with facts that are confusing.

Now, Bob’s company has promoted him to help train a new employee, right out of a school specializing in HVAC, just like Bob was. Bob is now Tim’s Btu Buddy. Tim is anxious to travel with Bob. Tim realizes that he is right out of school, with the theory and lab work that he accomplished in school, but still needs help. He knows that he worked with many of the components of the systems in the school, under ideal conditions with good light and air conditioning. Now it is into the field, sometimes under the house with poor lighting, or out on the rooftop in the sun, where the real action is. He is naturally and normally reluctant, but he has Bob to help guide him.

Bob and Tim were on their way to a no cooling call at an office building with a 100-ton water-cooled chiller. As always, management was in a hurry to get the problem solved because the tenants were hot.

They went to the equipment room and noticed that the chiller was not running. They were looking over the equipment when Tim said, “The flag is up on the high pressure shut off control.”

Bob said, “Don’t reset it until we look around. We should look at the cooling tower and the water flow.”

They went to the roof and looked over the cooling tower.

Bob said, “There is enough water flowing over the tower and the water looks clean. Check the tower basin, does it look clean?”

Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

Tim said, “The basin has a lot of green algae slime in it, but the water looks clean.”

Bob said, “Let’s go downstairs and start the system up and see what happens.”

They went down and started the compressor up. The system had a permanent set of gauges.

Bob said, “Watch the gauges and see what they are doing. I am going to look at the rest of the system.”

The system ran for about 10 minutes and Bob said, “The water entering is 83°F and the leaving water is 88° according to these thermometers, assuming they are correct. It looks like the water is not taking the heat out of the refrigerant. The liquid line is getting warm to the touch. What is the discharge pressure doing?”

Tim said, “The head pressure is rising; it is up to 242 psi. What is the high pressure cut out supposed to be?”

Bob explained, “The high pressure cut out for an R-22 water-cooled chiller is typically around 275. The typical condensing temperature for a water cooled R-22 system works like this. The cooling tower in our locality can usually deliver water to the chiller at 85°. That is because the cooling tower can deliver water to the chiller that is 7° higher than the design wet-bulb temperature, which is 78° (78+7=85). Saying it another way, the tower has a 7° approach temperature to the wet-bulb temperature. There are two relationships here that are important:

1. The tower water temperature at the tower basin — how cool the tower can furnish the water — associated with the ambient wet-bulb temperature (Figure 1). The basin temperature should be about 85°.

2. The relationship of the condensing temperature of the refrigerant to the water temperature leaving the condenser. The condensing temperature should be about 10° higher than the leaving water temperature (Figure 2).

“There is also one other relationship that should be considered, the water temperature rise across the condenser. It is the same as the temperature drop from the top of the tower to the basin. That temperature difference should be about 10° for a typical water-cooled system. Now let’s see what this system is doing.”

Tim said, “The cooling tower water is entering at 83° and leaving at 88° and the head pressure is at 229 psig, corresponding to about 112°. Something isn’t going good. It looks like the compressor is going to shut down on high pressure any minute. What do you think?”

Bob said, “I think you should shut the compressor off and let’s talk about this. It is not quite 95°, the design dry-bulb temperature, and the wet-bulb is probably not the design temperature of 78°, but I think that we can draw the conclusion that the condenser has dirty tubes. Let’s talk to the manager and see if we can get ready to clean the tubes.”

The manager said, “This is a good time to clean the condenser tubes. It’s near the end of the day and we are having a conference here tomorrow. Surely you can get it going tonight.”

Bob said, “Yes we can, but it is going to involve some overtime. Is that good with you?

The manager agreed.

(To be continued.)

Publication date: 6/23/2014

Want more HVAC industry news and information? Join The NEWS on Facebook, Twitter, and LinkedIn today!

KEYWORDS: chiller maintenance

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

 

Active in the HVACR industry since the 1950s, Bill Johnson graduated in gas fuel technology and refrigeration from the Southern Technical Institute, a branch of Georgia Tech (now known as Southern Polytechnic Institute). He taught HVAC classes at Coosa Valley Vocational & Technical Institute for four years. He moved on to become service manager for Layne Trane, Charlotte, N.C. He taught for 15 years at Central Piedmont Community College, part of this time as program director. He had his own business for five years doing installation and service work. Now retired, he is the author of Practical Heating Technology and Practical Cooling Technology, and continues as a co-author of Refrigeration & Air Conditioning Technology, seventh edition, all published by Delmar Cengage Learning. For more information, he can be reached at 704-968-0000 or thebillj1@gmail.com.

Btu Buddy Notebook is a collection of more than 50 service call scenarios in book form covering both cooling season and heating season troubleshooting. For more information and to purchase the book, visit the HVACR Industry Store.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • HVAC-enrollment

    The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

    A new wave of future technicians is entering the pipeline.  
    News
    By: Matt Jachman
  • 2025 Top 40 Under 40

    2025 Top 40 Under 40 HVACR Professionals List

    The 11th annual Top 40 Under 40 list highlights those...
    HVAC Commercial Market
    By: Hannah Belloli-Oster
  • LG Ductless Mini-Split Systems

    The 9 Types of Heat Pumps

    As the U.S. moves toward electrification, heat pumps are...
    Heat Pumps
    By: Joanna R. Turpin
Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

Popular Stories

Outdoor-condensing-units.jpg

EPA Removes R-410A Installation Deadline

Trump-Section-232.jpg

Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

cooling-habits.jpg

50 Percent of Americans Have Skipped HVAC Maintenance

ACHR NEWS Editor Chris Gray Presenting HVAC Minute 5-18-2026

HVAC Manufacturers Fight Pricing Lawsuits

tim-brooks.jpeg

2026’s Best Distributor Partners With Customers

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

June 9, 2026

Before You Go All In on AI: Set Up Your Business to Actually Win

In this webinar, we'll walk you through exactly what to get in place before you add AI to your business. You'll leave with a clear picture of where you stand today and a practical action plan to set yourself up for real results.

View All Submit An Event

Poll

EPA Decision

Are you happy the EPA decided contractors can continue to install R-410A equipment?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
A2L Refrigerants - Free Webinar - May 21, 2026

Related Articles

  • Btu Buddy 136: Water-Cooled Chiller Problems - Part 2

    See More
  • Btu Buddy 75: Water-Cooled Chiller With Low Charge

    See More
  • Btu Buddy 124: Superheat Explained - Part 1

    See More

Related Products

See More Products
  • solidworkscourse1.gif

    SolidWorks for the Sheet Metal Guy - Course 1: Part Creation

  • Evaluating-and-Troubleshooting-Refrigeration-Systems-Video-Cover-210x300.jpg

    Evaluating Refrigeration Systems Troubleshooting & Identifying Problems CONTINUED

See More Products

Related Directories

  • Cold Shot Chillers

    Cold Shot Chillers manufactures reliable, efficient industrial process chillers, offering air-cooled and water-cooled solutions for diverse industries, ensuring precise temperature control and durability.
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing