Service Hotline has been one of the longest running components of The NEWS. The question-and-answer format has been popular. The problem is that the well has run dry - we need some new questions.

Taking Care of Business: The 13-Month Warranty - Not â€˜Nice'

November 24, 2008

By John R. Hall

No Comments

Everybody in the world knows about 12-month guarantees because everybody in the world offers them. Be different from your competition by offering a 13-month warranty on products and services.

Housing Mess = Pent-Up Demand For Your Services

November 19, 2008

By Tim Fausch

2 Comments

Earlier this week the U.S. Commerce Department released October stats indicating that new home and apartment construction have dropped to an annual rate of 791,000 units, a 4.5% decrease from September.

Skaer-Tactics: What's on Energy Efficiency Horizon?

November 18, 2008

By Mark Skaer

One Comment

President-elect Barrack Obama’s transition team has already started its work, and in Congress, new leadership will be elected soon. What can we expect from the new administration and a new Congress on an energy efficiency policy?

Taking Care of Business: Defining Lack of Knowledge and Ignorance

November 10, 2008

By John R. Hall

2 Comments

In the case of HVACR as a career, I believe people are both uninformed and misinformed. We, as a trade, have to address both responses.

Skaer-Tactics: Better to Learn and Share Than to Complain and Struggle

November 10, 2008

By Mark Skaer

One Comment

According to one association executive, the difference between a profitable contractor and a less-than-profitable one is that the former has a passion for both learning and sharing.

Powell's Ponderings: Defining the â€˜R'

November 7, 2008

By Peter Powell

One Comment

Ever since I became the refrigeration editor of The NEWS, I’ve tried to figure out exactly what is “refrigeration.”

Eat or Be Eaten

November 7, 2008

By Tim Fausch

3 Comments

I love nature shows, especially those that demonstrate ferocity in the animal kingdom. Last night I caught a segment where an imposing monitor lizard went looking for lunch in a badger’s den, only to end up becoming lunch for the badger.

Murphy's Law: Customer Can Say No More Ways Than One

November 4, 2008

By Mike Murphy

6 Comments

What if a customer changed his mind and you had to return and install the old equipment and refund the price paid for a new system you had put in yesterday?

Videos

Image Galleries

2013 ACCA Conference & IE3 Expo

Photos from the 2013 ACCA Conference & IE3 Expo in Orlando, Fla.

Podcasts

Selling Zoning is Easier Than You Might Think

This overview of the benefits of zoning includes tips for selling to consumers and businesses. Tom Jackson discusses options for new construction and retrofit, as well as some ways a residential contractor can get into the light commercial business with zoning products. Speaker: Tom Jackson, CEO, Jackson Systems

Listen

More Podcasts

THE MAGAZINE

ACHRNEWS

2013 May 13

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Clear Seas Research

With access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Click here.

Best Instructor/Trainer Contest Click here to enter your nominee in The NEWS 2013 Best Instructor/Trainer contest. Sponsored by hilmor. Deadline: June 15.

Most Popular Stories

Most Emailed Stories

Recent Discussions

Driver tracking system - Jan. 10, 2013: NexTraq Fleet Tracking System Offers Distracted Driving Solution

- Skilled Jobs Direct Launches Website

Service Manager - The Professor: Three-Phase Motor Voltage Unbalance

Thank You!! - Skilled Jobs Direct Launches Website

air conditioner - Common Cures for a Loud Air Conditioner

Editors Blog

Recent Comments

Blog Roll

Multimedia

Videos

Image Galleries

Podcasts

HVAC LEASING

Ace the Major HVAC Licensing Exams!

Clear Seas Research

DON'T MISS A THING

STAY CONNECTED

Best Instructor/Trainer Contest
Click here to enter your nominee in The NEWS 2013 Best Instructor/Trainer contest. Sponsored by hilmor. Deadline: June 15.