Articles by Kyle Gargaro

Unified Group Learns About Visibility

November 12, 2012
Salespeople from around the country traveled to Dallas for the Unified Group’s Advanced Sales Forum. The attendees listened to informative presentations as well as participated in group training.


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Taking Knowledge Home From Industry Events

November 5, 2012
September and October are always busy traveling months for those of us in the HVAC trade press. It makes sense as most associations hold their meetings during these months to get the highest attendance since this is typically one of HVAC’s shoulder seasons.


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Use Every Tool at Your Disposal

October 15, 2012
There are a lot of new and innovative ways for contractors to connect with manufacturers, distributors, and — most importantly — their customers. However, sometimes a face-to-face, well-planned meeting is still the right tool for the job.


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Do We Need Jobs or Qualified People?

September 17, 2012
The Bureau of Labor Statistics shows that more than one third of all skilled tradesmen are over the age of 50. As these quality tradesmen begin to retire, the task for contractors to find quality employees will continue to get harder.


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Customer Service That Bowls Over the Competition

August 20, 2012
This week I am writing about bowling. Not so much the 7-10 split or how many beers translate into the best score — although I would guess more than 3 and less than 6 — but I am writing about the customer service I received from a local bowling alley that turned me from a disgruntled customer to a loyal one.


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Keep Track of Local Politics

August 6, 2012
In addition to the top-of-the-ticket candidates, I urge contractors to put just as much research in what candidates on the local level believe because these people have a much more direct impact on how an HVAC contractor’s business will operate on a day-by-day basis.


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Shocking News: Government Creates Confusion in HVAC Industry

July 9, 2012
Ah, the United States government. It does not matter how good the idea originally is, they will find a way to confuse and ruin it. The regional standards established by the Department of Energy (DOE) that are set to go into effect May 1, 2013, is one such instance.


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WaterFurnace Reports Spike in Commercial Products

June 18, 2012
A short look back and a long look forward was on the agenda at the WaterFurnace annual sales meeting in Orlando. What did CEO Tom Huntington report? 


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This Is the HVAC World You Live In

June 11, 2012
You might hear this in the coming weeks: “iPods are on the top shelf, you can grab an iPad from the cabinet over there, and you can get a thermostat on that shelf right past the iTunes gift cards.”


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An Air Conditioner, the Cops, and a Pregnant Woman

May 15, 2012

Check out this video of a Los Angeles couple getting away after placing a large air conditioner in their car. Lucky for all of us, it was caught on a surveillance tape.


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