Articles by Kyle Gargaro

Dougherty Helps Geothermal Have Big Year

It was a good year for geothermal, and much of that credit must go to Doug Dougherty and his staff at the Geothermal Exchange Organization (GEO). Well, if you can call the 1.5 people working for the GEO president and CEO his “staff.” Those accomplishments are the reason Dougherty was named a 2012 NEWSmaker.


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Is There an eHarmony for Hiring?

I have recently had the pleasure (and I use that term loosely) to meet a plethora of candidates looking to fill some open positions on The NEWS. Let’s just say I have a new respect for all the HVAC contractors out there who continually need to fish in a rather shallow labor pool.


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Use Every Tool at Your Disposal

There are a lot of new and innovative ways for contractors to connect with manufacturers, distributors, and — most importantly — their customers. However, sometimes a face-to-face, well-planned meeting is still the right tool for the job.


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Customer Service That Bowls Over the Competition

This week I am writing about bowling. Not so much the 7-10 split or how many beers translate into the best score — although I would guess more than 3 and less than 6 — but I am writing about the customer service I received from a local bowling alley that turned me from a disgruntled customer to a loyal one.


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2015 AHR Expo

Photos from the 2015 AHR Expo at McCormick Place in Chicago.

Posted: February 19, 2015

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NEWSMakers: Andy Patron
Andy Patron, partner with FMI Corp., discusses the impact a national labor shortage may have on the mechanical contracting industry. Posted on March 27.
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2015 March 23

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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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