Articles by Joanna R. Turpin

The Refrigeration Showcase educates contractors about new refrigeration products, so they can help customers make the right choice.

Ten years ago, Skip Snyder taught me about the importance of succession plans for those in business leadership.

Since the courts ruled that the EPA did not have the authority to phase down HFCs, the commercial refrigeration industry has been in a bit of turmoil.

The new black market for refrigerants in the EU is not surprising. What may surprise some is that the same problem appears to exist in the U.S.

Panelists reviewed the advantages and disadvantages of most of the alternatives that are currently being considered for unitary and VRF systems.

Most contractors struggle to find and retain workers, and this problem is not likely to get better anytime soon. That is why it is becoming so important to think outside the box when it comes to attracting talent.

While some may be concerned over whether recovery and reclamation efforts will be sufficient to meet the industry’s needs going forward, reclaimers are adamant that R-22 is still widely available, affordable, and legal.

Most standard recovery machines are designed to handle A1 refrigerants, which means they may not have the safety features required for mildly flammable refrigerants.

Some contractors are taking matters into their own hands and creating specialized in-house training programs focused specifically on the skills required for technicians to become refrigeration experts.

What do customers think if technicians are constantly checking their cellphones in the field? The impression is not good.