Articles by Joanna R. Turpin

Fix-it-yourself recovery units cost less, last longer, say mfrs

August 15, 2000
When the first recovery machines came on the market, getting them repaired was a time-consuming process.
Read More

Planning, engineering essential with rooftop units

August 4, 2000
With a little planning, some hard labor, and a well-designed rooftop unit, your customers are going to be thrilled with their comfort levels.
Read More

Toys R Us doesn't kid around with renovation

August 3, 2000
New rooftop units give store its first fresh air.
Read More

Regular service keeps rooftop units in tip-top shape

August 3, 2000
Subjected to the extreme temperatures found on the roofs of malls, retail spaces, offices, and the like, these pieces of equipment just keep chugging along, season after season — at least for a while.
Read More

So many problems, but there are solutions

July 28, 2000
It is interesting to note that many technicians had ideas for how to improve their work situations. The question is, why isn’t anyone listening to them?
Read More

Long hours, poor working conditions

July 28, 2000
Workers cite two more reasons why they are leaving the field.
Read More

Techs say they 'don't get no respect'

July 20, 2000
Many technicians feel that their employers don’t respect their abilities and rarely (if ever) tell them that a job was well done.
Read More

Vfd's: A driving force for contractors

July 19, 2000
Why contractors should be recommending vfd’s (and why they’re not).
Read More

Let's respond to need with more courtesy

July 17, 2000
What we seem to be forgetting is that courtesy is extremely important in keeping a business running smoothly.
Read More

Show me the money

July 14, 2000
Many techs leave over salary and benefit disputes.
Read More



Image Galleries

2014 MCAA Annual Convention

Scenes from the 2014 MCAA Annual Convention in Scottsdale, Ariz.


NEWSmakers: Julian Scadden

Training is an ongoing process. Julian will discuss how you can generate maximum return on time and energy invested training by following a three part process. Listen to this podcast to get expert tips on training, tracking and follow up. 

More Podcasts


NEWS 04-21-14 cover

2014 April 21

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe


Which statement on service calls best applies to your business?
View Results Poll Archive


2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research


Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Magazine image
Register today for complete access to Get full access to the latest features, Extra Edition, and more.


facebook icontwitter iconyoutube iconLinkedIn i con