In this final installment of a four-part series on The News’ 2002 survey of contractor readers regarding salary and service rates, we examine trends in the market based on surveys over the past four years and ask contractors to forecast what might lie ahead.
A holiday season tradition continued in metropolitan Detroit on Dec. 7 as HVACR contractors from the Northwest Heating and Cooling Dealers Association (NWHCDA) provided free furnace tuneups to over 50 senior citizen homeowners.
Standard 52, addressing the testing of air filter efficiency, was updated to 52.1 in 1992 and led to the creation of 52.2, which was meant to address new concerns and improve outdated practices. But 52.1 is still valuable. Confused? Don’t be. The News presents the facts.
Our survey question: If you or a technician find mold in a customer’s HVAC system, should you tell them, and have them sign paperwork stating that you told them? Or, should you just address system problems (such as moisture removal) without mentioning mold?
Indoor Air Quality (IAQ) and air filtration seem to have upstaged many other HVAC-related issues in the past year. First, it was concern over biological terrorism, then black mold. So the question is, are you taking the opportunity to educate yourself and your customers about air filtration?
Get off on the right foot with your residential oil-fired boiler installation and you’ll have a happy, comfortable customer and avoid problems down the road. The following are some tips for installation and start-up to keep homeowners warm and contented.
Paul Ridilla has been around the block a few times. Repeating the words that he “has been in the business for 63-1/2 years,” Ridilla drew on a lifetime of experience during his ISH North America seminar about the importance of recruiting, motivating, and retaining employees.
Dan DeSalvo spoke at the annual meeting of The Unified Group about “How to Handle Difficult People.” DeSalvo said the keys to handling difficult people start with turning difficult situations into positive outcomes and creating strategies for resolving conflicts.