Product of the Week

Cingular: Field Service Management Service

February 5, 2007
/ Print / Reprints /
/ Text Size+

Wireless solutions for businesses with field service operations can be activated directly from a variety of wireless handheld units for quick and easy deployment. The suite of three field service automation solutions was developed by Corrigo Inc. The Web-based applications can be deployed via a simple wireless download to the company’s powered devices that use such platforms as BlackBerry, Pocket PC, and Java. Work Order Manager is designed to replace a tech’s clipboard and paper-based work orders with electronic forms that are updated in real time on wireless handhelds. Using GPS technology, dispatchers can find the tech closest to a job location and the person who has the best skills to handle that particular job. Service Manager includes the functionality of Work Order Manager, plus the features to allow companies to automate all of their mobile service operations from the initial service request through invoicing. Professional Service Manager is an advanced solution that integrates directly with a customer’s billing, contract, and inventory management systems. It offers features such as wireless inventory, contract, project, and document management.

Cingular, 800-331-0500,

eProduct 181

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.



Image Galleries

2014 MCAA Annual Convention

Scenes from the 2014 MCAA Annual Convention in Scottsdale, Ariz.


NEWSmakers: Julian Scadden

Training is an ongoing process. Julian will discuss how you can generate maximum return on time and energy invested training by following a three part process. Listen to this podcast to get expert tips on training, tracking and follow up. 

More Podcasts



NEWS 04-14-14 cover

2014 April 14

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe


Which statement on service calls best applies to your business?
View Results Poll Archive


2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research


Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Magazine image
Register today for complete access to Get full access to the latest features, Extra Edition, and more.


facebook icontwitter iconyoutube iconLinkedIn i con