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October 22 Supermarket Refrigeration Sporlan Valve St. Louis 636-239-1111 October 23 33CS VVT Gen III Carrier Great Lakes Gaylord, Mich. 989-731-4000 October 23 Beacon II Training Heatcraft Refrigeration Products Indianapolis

Watch Out For Indemnity, Liability Clauses I read John R. Hall’s article “The Rising Cost of Insurance” [Aug. 25] with much interest. I agree one of the major liabilities an

Why would we want to attract new techs to this industry when we’re not necessarily taking care of the ones we already have?

Because natural gas prices are expected to jump this winter, it would behoove contractors to sell more high-efficiency systems, right? Whoa. Let’s consider what's right for you, what's right for your customer, and what's right for the industry.

The Right To Self-Determination [Editor’s note: The following letter is in response to Charlie Greer’s guest editorial titled “Debate Rages About 24-Hour Service,” Aug. 11.] I’ve never read anything so

In this issue, The News features some of the more financially successful residential contractors — our Residential All-Stars. Money is not the issue in our annual “Best Contractor To Work For” contest, which we kick off this week.

Believing In The American Dream As an ex-contractor, I found myself shaking my head as I read the guest editorial by Charlie Greer titled “Debate Rages About 24-Hour Service” in

October 8 Supermarket Refrigeration Sporlan Valve Baltimore 636-239-1111 October 9 Supermarket Refrigeration Sporlan Valve Baltimore 636-239-1111 October 9 WeatherMaker 8000 (80% Furnace) Carrier Great Lakes Gaylord, Mich. 989-731-4000 For more

As I headed to the airport after a conference, I noticed an exit sign numbered “14.” At the bottom it read “Formerly Exit 5.” That’s a drastic change. I drew a comparison between the exit numbers and the current HVACR job market.

It's a necessity for a salesperson to listen. I don’t mean act like you’re listening; I mean really listening to the customer to hear what his or her desires and needs are in the purchase.