John R. Hall

John Hall is the Business Editor. E-mail him at johnhall@achrnews.com.

ARTICLES

Mobile Office Changes How HVAC Business Is Done

By John R. Hall
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Today’s mobile office — the tools and software needed to conduct business in the field — has evolved into a myriad of wireless hand-held devices and programs.


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Most Popular Mobile Device? Too Obvious

By John R. Hall
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While there are many wireless devices that field personnel use to stay in touch with other people and access information, it seems that the most popular device remains the cell phone.


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Having No Inventory — And Loving It

By John R. Hall
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What started out as a lack of space has turned into a pot of gold for one HVAC contractor. For Wesley Holm of Thompson Plumbing, Heating & Cooling of Cincinnati, the realization that his building was too small was the beginning of the end of keeping a large cache of parts and equipment in his physical inventory. And he couldn’t be happier.
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Mid-Year 2011 Business Report Card: HVAC’s Passing Grades

By John R. Hall
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The results are in and the news is good — the post-recession era for HVAC contractors has been a bright spot, at least for the first half of 2011.
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Phone Apps, Field Techs: A Good Combination?

By John R. Hall
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“App” has become such a common word that it will likely find its way into the dictionary soon. It certainly has found its way into everyday personal and business use by millions of Apple iPhone or Google Android smart phone users.
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Company Sponsors Extreme Makeover

By John R. Hall
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Bob and Leslie Roe, co-owners of Precision Plumbing & Heating Systems Inc., Traverse City, Mich.,  figured out a way to give back to their community. They chose one local homeowner who needed a new HVAC system based on their extreme needs. In fact, the program was entitled the “Extreme Precision Makeover.”


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Economic Tip No. 2: Market to the Existing Customer Base

By John R. Hall
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This is the second article in a five-part economic series offering tools and suggestions to help contractors during changing economic times. The article notes that you may have an untapped resource right under your nose - and it’s too obvious to notice. That untapped resource is your existing customer base.
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HVAC Issues Discussed

By John R. Hall
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To many people in Michigan, resort towns like Traverse City are considered part of the “Up North” region. Yet despite the geographical differences, the two areas have been suffering through some challenging economic times as Michigan reels from job losses, decreasing property values, and out-of-state migration.
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Southeast Michigan Utility Hosts Forum

By John R. Hall
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Despite snowy conditions and subfreezing temperatures in early January, well over 100 people turned out for an energy seminar in suburban Detroit, sponsored by Michigan utility giant DTE Energy. The seminar included tips, suggestions, and how-to information on reducing energy costs.
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Promoting Careers, Not Just Jobs

By John R. Hall
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Employees of Neal Harris Service Experts of Kansas City, The NEWS’ Best Contractor To Work For for the North Central region, know before they walk in the door on their first day that they have a career in HVAC already mapped out and waiting for them if they choose to go for it.
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Mark Satterfield, founder and CEO of Gentle Rain Marketing Inc. and author of “The One Week Marketing Plan” talks about his book and the importance of HVAC blogging. Posted on Sept. 19.

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