Opinions

Supply Training Sessions At Least Weekly

December 5, 2003

You are not running a service company. You are really running a sales company, and what you sell is service. Meanwhile, your service techs are your "reluctant sales force." That's why you need regular sales training.

Training Track: 12/08/2003

December 4, 2003

January 12-14 Commercial Service Sales Boot Camp Building Services Institute Dallas 603-557-1611 January 13 Beacon II Training Heatcraft Refrigeration Products Miami 770-465-5600 January 15 Beacon II Training Heatcraft Refrigeration Products

Reader Mail: 12/08/2003

December 4, 2003

Dig Deeper On Mold The News is a great resource and your team does exceptional work. The reason for this letter is based on just having read the SMACNA article

Training Track: 12/01/2003

November 28, 2003

January 12-14 Commercial Service Sales Boot Camp Building Services Institute Dallas 603-557-1611 January 13 Beacon II Training Heatcraft Refrigeration Products Miami 770-465-5600 January 15 Beacon II Training Heatcraft Refrigeration Products

Try The Miraculous Mold-Killing Elixir

Barbara A. Checket-Hanks

November 28, 2003

Back in the 1800s and early 1900s, before the Pure Food and Drug Act, traveling salesmen and established pharmacies alike sold miracle elixirs. These days the most egregious claims come from the makers of some IAQ products.

The Growing Problem Of Time Management

John R. Hall

November 28, 2003

In talking with a contractor friend, we got on the subject of why more contractors don't embrace the Internet. It didn't take me long to chime in with the reason I find most likely - they don't have time for the Internet.

Looking At Refrigerants' Future

Peter Powell

November 26, 2003

Many of the concerns of European contractors regarding refrigerants parallel those faced by North American contractors.

Reader Mail: 12/01/2003

November 26, 2003

Mandated By Law [Editor's note: This letter is in response to John R. Hall's column "Act Fast and You Can Buy R-22 Online," Oct. 20.] Remember the phrases "save our

Consumers List Reasons For Buying Online

John R. Hall

November 19, 2003

Distribution channels have been impacted by the power of the Internet - namely the power of eBay. A while back I wrote about the sale of R-22 on eBay. I decided to ask buyers of HVAC equipment why they would buy online.

Training Track: 11/24/2003

November 19, 2003

December 18 90% Furnace Introduction/Update Carrier Great Lakes Gaylord, Mich. 989-731-4000 December 18-19 Shutdowns, Turnarounds & Outages New Standard Institute Orlando, Fla. 888-783-1582 January 12-14 Commercial Service Sales Boot Camp