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Responsible Refrigerant Decision-Making On behalf of the Alliance for Responsible Atmospheric Policy, I am writing to express strong objection about "HFCs Are On Shaky Ground in Europe" (July 26). We

When a child wants to grow up to be just like mommy or daddy, that's just about the nicest compliment a parent can receive. If you have any doubts, just ask one father in the heating and cooling business.

GPS Can Pose Benefits For Techs I enjoyed John R. Hall's frank discussion of GPS Fleet Management ("Trust, GPS: Explaining it to Techs," July 12). In addition to the excellent

Service techs should be dispatched directly to their first call without coming into the office. A service tech's time is too valuable to your company to come into the shop, go to parts houses, etc. Have parts runners fill this role.

Those in Phoenix have been asked to cut back energy usage, such as turning up the temperature on their A/C, until the replacement transformer is on-line. Since people haven't suffered consequences, most have slipped back into comfortable temperatures of 78 degrees to 80 degrees.

A recent letter sent to The News is, to say the least, thought provoking. The writer asks for help in clearing up the "certification jungle."

When your community is in the throes of a heat wave or if the wind chill is 30 below, take steps to make sure you're the source for weather-related local TV stories.

The Importance Of Vocational Education [Editor's note: The following letter was originally sent to Rod Paige, secretary of the Department of Education, on July 12 on behalf of ARI, ACCA,

In Europe, alternatives to HFCs as well as the type of power used to run A/C and refrigeration units are being discussed. The same amount of interest in these elements isn't apparent in the U.S. Nonetheless, we need to listen and keep this talk in perspective.

The story you are about to read is true. The name has been changed to protect the innocent. This "northern California Betty" is just one of many frustrated women, trying to get respect from HVACR contractors and salespeople. What do you think?