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What does Terry Boone's business have in common with other small heating and cooling shops? Like many small business owners, he has struggled with controlling - and understanding - the cost of doing business.

Adam Hunnell, Aaron Noland, and Nathan Slavin invented the Keg Wrap. What's wrong with cooling the keg with ice?

Some thoughts on recent developments in and around the industry.

Following the terrorist attacks of Sept. 11, 2001, contractors working on high-profile construction projects suddenly found it difficult to obtain affordable terrorism risk insurance. In 2002, the federal government stepped in to help bring stability back to the construction marketplace.

Europe Still Open To HFCs I am writing in response to the article in The News (July 26, 2004) titled "HFCs Are on Shaky Ground in Europe." HFCs remain on

Provide the very best service possible and that will help you stand out from the rest of the "service industry."

Finesse, thoroughly filling out paperwork, dedication, and communication are reasons this writer gives as to why women make better technicians than men.

November 1-4 HVAC Systems Troubleshooting International Service Leadership Milledgeville, Ga. 706-485-8775 November 1-5 HVAC Service 1 Workshop (Preventive Maintenance) International Service Leadership Milledgeville, Ga. 706-485-8775 November 2 Infinity Carrier Great

It used to be that colder temperatures and leaves changing color were the most recognizable signs that autumn was upon us. For the HVACR contracting trade, another familiar sign of autumn's arrival is The News' annual "Best Contractor to Work For" contest.

Take Care When Hiring Ex-Convicts [Editor's note: This letter is in response to Mark Skaer's column titled, "Reader Mailbag: Prisoners, Certification," Aug. 23.] I had to write about your column