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I was sitting in on a Webcast the other day and people watching were encouraged to maintain a dialogue during the Webcast by posting questions and comments to a moderated board.

At a time when both labor and management genuinely want to hold on to what they have, working together has never been more important, nor held such promise.

Earlier this year, I wrote an editorial proposing that the third day of the Air-Conditioning, Heating, Refrigerating (AHR) Exposition be open to the general public, media, and students. But the idea was voted down.

I am not going to make this long. Reason? I have to watch a turkey in the oven. (If it burns, I am in deep trouble.)

Service Hotline has been one of the longest running components of The NEWS. The question-and-answer format has been popular. The problem is that the well has run dry - we need some new questions.

Everybody in the world knows about 12-month guarantees because everybody in the world offers them. Be different from your competition by offering a 13-month warranty on products and services.

Earlier this week the U.S. Commerce Department released October stats indicating that new home and apartment construction have dropped to an annual rate of 791,000 units, a 4.5% decrease from September.

President-elect Barrack Obama’s transition team has already started its work, and in Congress, new leadership will be elected soon. What can we expect from the new administration and a new Congress on an energy efficiency policy?

In the case of HVACR as a career, I believe people are both uninformed and misinformed. We, as a trade, have to address both responses.

According to one association executive, the difference between a profitable contractor and a less-than-profitable one is that the former has a passion for both learning and sharing.