The York UPG ProficienTECH DVD video-Windows software set is designed to provide the latest product technical training in a visually appealing, memorable format. The first item in the ProficienTECH Series is the “Modulating Gas Furnaces” DVD video and Windows software. The video systematically covers each furnace component to give the technician a thorough comprehension of component operation within the system. Important startup and troubleshooting information is presented in an easy-to-understand format. An emphasis is placed on the furnace sequence of operation, including diagnosis of various components in the system. The software includes a library of service and installation information, video clips, and a step-by-step tutorial on the electrical operation of the modulating gas furnaces. The software includes automatic updates to ensure that the latest training information is available to the user’s Windows desktop.

York Unitary Products Group, a Johnson Controls Co., 5005 York Dr., Norman, OK 73069

eProduct 183