Dot Comment

ServiceMagic Reports 84 Percent Increase In Service Requests

August 18, 2004
/ Print / Reprints /
ShareMore
/ Text Size+
GOLDEN, Colo. - ServiceMagic Inc. (www.servicemagic.com), an online marketplace connecting consumers with prescreened and customer-rated residential contractors, real estate professionals, and lenders, reported an 84 percent increase in consumer service requests during the quarter ending June 30, 2004, as compared to the same quarter in 2003. The company says it facilitated more than half a million consumer service requests worth over $1.75 billion in consumer spending.

"We have seen a 32 percent increase in consumer demand quarter-over-quarter this year," said Rodney Rice, co-CEO of ServiceMagic. "The service we provide is helping a growing number of consumers who are turning to the Internet for information and assistance for their local home service needs."

During the last quarter, ServiceMagic saw an increase in consumers looking for local service professionals to help them with outdoor tasks such as lawn and garden care and fence installation as well as preparing for summer recreation by adding swimming pools and decks. Additionally, consumers use of ServiceMagic's newest offering, ServiceMagic Lending, rose 33 percent quarter-over-quarter.

ServiceMagic has noted the following service needs as the most popular among consumers using the company to connect with local service professionals:

1. Find a real estate agent to buy a home.

2. Find a mortgage lender.

3. Hire a pro to clean house interior.

4. Hire a pro to build or install an above-ground swimming pool.

5. Hire a pro to build or install a concrete swimming pool.

6. Hire a lawn care service.

7. Hire a pro to build or replace a deck or porch.

8. Hire a handyman.

9. Hire a pro to build or install a fiberglass swimming pool.

10. Hire a pro to install a wood fence.

ServiceMagic has facilitated more than 3.3 million consumer requests for home-related services, representing an estimated $11.5 billion in consumer spending, says the company. Its member businesses include nearly 50,000 professionals nationwide.

Publication date: 08/23/2004

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

2014 MCAA Annual Convention

Scenes from the 2014 MCAA Annual Convention in Scottsdale, Ariz.

Podcasts

NEWSmakers: Julian Scadden

Training is an ongoing process. Julian will discuss how you can generate maximum return on time and energy invested training by following a three part process. Listen to this podcast to get expert tips on training, tracking and follow up. 

More Podcasts

ACHRNEWS

NEWS 04-21-14 cover

2014 April 21

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

SERVICE CALLS POLL

Which statement on service calls best applies to your business?
View Results Poll Archive

HVACR INDUSTRY STORE

plumbing-hvac.gif
2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con