The company says its Indiana Operations Center in Indianapolis offers full service capabilities including company-wide computerized dispatch. Tony Papagna is the vice president of Indiana Operations. Most recently the director of Refrigeration Design and Construction for Kmart, Papagna has over 20 years of experience in design, construction, and service.

The Cincinnati Division, operating since 1995, has been reorganized into the Ohio Operations Center. Gil Bardige has been named director of Ohio Operations. He was formerly a national account and regional sales manager for Hill Phoenix Refrigeration, Margaux, and Com-Trol Controls. Bardige brings over 20 years of experience in sales, marketing, and customer service.