HVAC Breaking News / News

Nov. 7, 2012: Free eBook Provides Tips on Improving Field Service

ST. PAUL, Minn. — To help field service businesses build a strong team, HindSite Software, a provider of field service software, has released a free eBook, 6 Rules for an Awesome Service Department. In it HindSite’s president and founder, David Crary, discusses six things a field staff can do to improve service, and by extension, the business.

When he owned a field service business, Crary said, “I realized how important it is to have professional, competent, and customer-focused field technicians. I wrote this eBook to help other field service businesses learn what I learned.”

According to HindSite, each chapter in the book examines a simple way field service techs can deliver exceptional customer service and make a great impression. In addition, each chapter ends with an actionable recommendation field service businesses can institute to improve their service department.

Crary said, “Our goal is to help small field service businesses grow and become more profitable. Field service software like HindSite is part of the equation, but business owners also need to focus on ensuring their field technicians deliver service that wows their customers. This eBook can help get them thinking of ways to improve their current processes.”

To download the eBook, go to www.hindsitesoftware.com/6-rules-for-an-awesome-service-department.cfm.

Publication date: 11/05/2012

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

2014 Energy Efficiency Forum

Highlights from the 25th annual Energy Efficiency Forum in Washington, D.C.

Podcasts

NEWSMakers: Jeremy Begley

Jeremy Begley, home-performance specialist and Web and social media manager with National Heating and Air Conditioning Co. in Cincinnati discusses how and why you should add home-performance philosophies to your contracting repertoire. Posted on Sept. 12.

More Podcasts

ACHRNEWS

NEWS 09-15-14 cover

2014 September 15

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Venting R-22

The NEWS reported that a man received prison time for venting R-22. Should EPA step up enforcement?
View Results Poll Archive

HVACR INDUSTRY STORE

plumbing-hvac.gif
2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con