Service expert to give speech
HVAC contracting and customer service expert Steve Coscia is slated to
give the commencement address Aug. 6 at IntelliTec
Colleges in Colorado Springs, Colo.
Coscia is the author of The HVAC Customer Service Handbook, which is part of the IntelliTac curriculum.
The schools' dean of students, Randy Flynt, said it was an easy decision to bring in Coscia.
“We selected Steve Coscia as our graduation commencement speaker because Steve represents everything that we would like our graduates to set their sights toward,” he said.
Coscia said he was honored to be picked.
“I hope to inspire the students with the idea that their tenacity and demeanor will be just as important as their trade skills,” Coscia said.
Coscia is the author of The HVAC Customer Service Handbook, which is part of the IntelliTac curriculum.
The schools' dean of students, Randy Flynt, said it was an easy decision to bring in Coscia.
“We selected Steve Coscia as our graduation commencement speaker because Steve represents everything that we would like our graduates to set their sights toward,” he said.
Coscia said he was honored to be picked.
“I hope to inspire the students with the idea that their tenacity and demeanor will be just as important as their trade skills,” Coscia said.
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