Do you know an HVACR instructor who is making a difference in his or her students’ lives? Or have you been inspired by an industry trainer? Take a moment to recognize these outstanding educators by nominating them for the 2017 Best Instructor and Best Trainer Awards.
Do you remember the cartoon “The Jetsons?” Of course you do. Who could forget the futuristic family of the 1960s (and later the 1980s) that inhabited a world full of futuristic gadgets and gizmos that, at the time, seemed fit only for two-dimensional fiction?
I recently attended ACCA’s IE3 Indoor Environment and Energy Expo in beautiful Nashville, Tennessee. During the varying roundtable sessions, one very important issue stood out — recruiting new technicians. Those in attendance discussed a lot of different recruiting methods. I eagerly listened as contractors spilled their secrets.
It would be fair to say the geothermal industry is at a bit of a crossroads. Despite being around for more than 30 years, the math says it accounts for less than 1 percent of the HVAC market. And, for the first time since 2007, geothermal contractors are out in the market selling their residential products without a 30 percent tax credit.
Customer service is a key component in every business, including HVAC contracting companies. In fact, customer service may even be more important in a service business because, most of the time, customers are calling because they have some kind of problem with their heating or cooling systems.
The NEWS has elected to create a “Legends of the HVACR Industry” Award. This will be a bit like a hall of fame for the industry. And since there is no time like the present, we are beginning this year.