Articles by Angela D. Harris
December 10, 2007
Manufacturers have many different customers. Some deal strictly with distributors while others deal with distributors, contractors, and even end users. The customer load brings trial and triumph to the daily choices made in the boardroom. Each choice, however, is aimed at one thing - customer satisfaction.
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December 10, 2007
Market shifts, technology, economic changes, legislation, and evolving customer service requirements are compelling the HVACR industry to face new challenges. Although multiple supply chain participants are affected by these evolutions and shifts, contractors find themselves on the front lines of change.
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November 26, 2007
Under the umbrella of the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI), manufacturers, distributors, and contractors met to discuss business matters and enjoy the beauty of Victoria, British Columbia, during its 39th Annual General Meeting (AGM).
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November 26, 2007
New statistics released by the Air-Conditioning and Refrigeration Institute (ARI) report an increase in shipment numbers. According to ARI, September’s combined U.S. factory shipments of central air conditioners and air-source heat pumps totaled 527,516, up 4.7 percent compared to September 2006.
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November 12, 2007
The U.S. Department of Energy’s (DOE’s) Office of Energy Efficiency and Renewable Energy hosted the 2007 Solar Decathlon at the National Mall, Oct. 12-20. Twenty teams, from around the world, were chosen to compete for top honors in this third bi-annual solar housing competition.
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November 5, 2007
Scott Naill, a 20-year HVAC veteran and 14-year teaching authority, finds himself on the cusp of a progressive partnership philosophy, and the winner of Honorable Mention status in the Best Instructor competition sponsored by The NEWS and the Air-Conditioning and Refrigeration Institute.
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October 8, 2007
As radiant heat continues to grow in popularity, contractors find themselves searching for the best possible application solutions to fit each individual customer need. In this application, Thor Vanderblue installed a radiant system that combined hydronics and electric radiant heat floor mats.
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October 8, 2007
In the shadow of Pike’s Peak, the Mechanical Service Contractors of America (MSCA) will hold its 22nd Annual Educational Conference. Members of the MSCA and guests will convene at the Broadmoor Hotel in Colorado Springs, Colo., Oct. 14-17, to focus on “Reaching New Heights in Service Excellence.”
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October 1, 2007
Distributor profitability depends greatly on the supply chain’s ability to predict and then adapt to changes in technology, the market, and multiple other factors. These changes often create new trends that provide each supply chain participant a guide to continued profitable success.
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October 1, 2007
Economic and industrial shifts affect every link in the supply chain. Distribution is no exception. Distributors find themselves dealing with challenges and opportunities on a daily basis as they endeavor to thrive, not just survive the constant changes.
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