Articles by Mike Murphy

Distributor Serves Customers in a Famous Way

Best Practices from Famous Supply
October 3, 2011
Contractors and manufacturers all said essentially the same thing when asked why they do business with Famous Enterprises — customer service.


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MechanicalXchange Finds Solutions the Old-Fashioned Way

September 26, 2011
Today, approximately 90 top executives are gathering in Park City, Utah for a strategic summit. There, they will meet face-to-face, and they will talk.


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Why Should I Buy Your Product Anyway?

August 22, 2011
Everyone has been challenged (more than once) to prove why their product is better. When customers ask “why?” they really want to know: What’s in it for me?


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HVACR is Hot: Safety is Important

August 1, 2011
Sometimes HVACR is a hot job in the literal sense; evidence the cover story in this issue. Our friends at the Mechanical Contractors Association of America (MCAA) and Mechanical Service Contractors of America (MSCA) make a particularly consistent and strong statement among their respective memberships - safety is Job One.
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POINT: Green is Losing its Luster

July 25, 2011
Green buildings: How’s that working out for you? After the huge rush for energy efficiency in new and existing buildings - a laudable and needed effort - it appears that the line at the picnic is starting to thin out.
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Business is Hotter than a Firecracker!

July 4, 2011
According to 300 member companies of the Air-Conditioning, Heating, and Refrigeration Institute (AHRI) that represent more than 90 percent of the residential and commercial air conditioning, heating, water heating, and commercial refrigeration equipment made in North America, business is heating up.
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Dry R-22 Units Under the Gun

June 27, 2011
The U.S. Environmental Protection Agency will not acknowledge the fact that seven major HVAC manufacturers will build upwards of 600,000 dry R-22 units in 2011, an amount that will begin to gnaw away at the energy efficiency savings that resulted from the 13 SEER Rulemaking of January 2006.
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HVACR Needs a Plan Like Toni Has

June 20, 2011
Young people who have an entrepreneurial spirit or who have an artisan/craftsman aptitude may want to consider Toni’s career and education strategy. A lot of people get into the routine of thinking: Get an education, get a job. Toni took a different tact: Get an education, get a job, then get more education.
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Carrier Asks EPA to Stop Dry R-22 Units

June 13, 2011
Carrier Corp. recently filed a petition with the U.S. Environmental Protection Agency (EPA), formalizing a request to reclassify a residential condensing unit as a subsystem of a system to extend the manufacturing prohibition to dry R-22 condensing units. The petition urges EPA to reconsider its current position and to issue a new rulemaking.
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SkillsUSA Contestants Up to the Challenge

June 6, 2011
The 2011 SkillsUSA Ohio Regional Challenge was held March 26 at the W.R. Timken Center, Stark State College of Technology. The Akron Canton Area Chapter of the Air Conditioning Contractors of America (ACCA) has sponsored the regional competition for high school students since about 2002.
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2013 ACCA Conference & IE3 Expo

Photos from the 2013 ACCA Conference & IE3 Expo in Orlando, Fla.

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Selling Zoning is Easier Than You Might Think

This overview of the benefits of zoning includes tips for selling to consumers and businesses. Tom Jackson discusses options for new construction and retrofit, as well as some ways a residential contractor can get into the light commercial business with zoning products. Speaker: Tom Jackson, CEO, Jackson Systems
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