Software company Bluon is betting that artificial intelligence, or AI, can help solve the labor shortage — and pass along decades of knowledge from retiring HVAC techs to the next generation.
AI tools, such as Bluon’s MasterMechanic, could make a big dent in another aspect of the labor issue: the wisdom lost as older, highly skilled workers leave the industry.
HVACR distributors today are introducing software to meet contractors where they’re at and to fit the way they place electronic orders. At the same time, they’re working to maintain the personal relationships they’ve built with those customers.
The average tech thinks the service department is a giant money maker when in reality it is typically the least profitable part of a contractor’s business.
The upgrades are the most recent step in The New Flat Rate’s evolution as it seeks ways to help home services contractors improve the sales process and customer service, the company said.
The PXL BR labels won in the asset-tracking and -management, environmental health and safety (EHS) software, inspection documentation and automation, and lockout/tagout and machine-guarding categories.
Contractors have to spend the time to effectively choose the right business management software that allows AI capabilities to fold into their day-to-day operations with ease.
The Gold award goes to a new computer application designed to help technicians save time and money and provide efficient HVAC equipment installation and diagnostics.