Services | Apps | Software - Articles - Page 2

The NEWSMakers Podcast: Aaron Services Launches AI Assistant to Help Troubleshoot Plumbing Problems

Built from the company’s own knowledge base, the AI tool answers homeowner questions and helps determine when it’s time to call a pro

Dylan Kurt

March 11, 2026

New AI chatbot and Alexa tool from Aaron Services gives customers quick answers — and helps contractors capture more service calls.

Guest Column

How Contractors Can Stop Losing Orders to Texts, Sticky Notes, and Guesswork

A field-tested communication path that standardizes requests, confirmations, changes, and proof-of-delivery so contractors stop losing time and margin

Jack Carrere

March 5, 2026

Tiny, everyday errors like missed texts or unconfirmed orders can lead to massive losses. Learn how to optimize your operations to keep those hard-earned profits.

Guest Column

What Are the Best Practices for Training Teams on AI Readiness in HVAC?

Scott Merritt

February 20, 2026

Introducing AI can cause anxiety amongst team members, but it's up to leadership to show how beneficial it can be.

How Machine Learning Is Transforming Demand Forecasting for HVAC Distributors

HARDI conference presentation highlights how predictive analytics is reshaping inventory planning in HVAC distribution

Matt Jachman

February 17, 2026

The partners in Lantern, a machine learning software firm focused on product distribution, pitched the technology to HVACR distributors during the recent HARDI conference.

HVAC Trends: Artificial Intelligence and HVACR

What’s an AI to do?

Hannah Belloli-Oster

February 16, 2026

Jimmy Thompson, senior sales manager, HVAC, at Podium, talked with us about how AI helps contractors communicate with homeowners, how contractors can take the first step toward implementing AI, how AI can help build authentic connections, and the biggest AI barrier’s he’s seeing from techs in the field.

How OTA Updates Can Make HVAC Smarter, After Installation

System improvements incorporated remotely

Hannah Belloli-Oster

February 16, 2026

In the HVACR industry, the potential for equipment to become smarter after its installation is still relatively new. But as manufacturers explore how connectivity and software can improve performance, reliability, and customer service, OTA updates are emerging as promising possibilities.

The NEWSMakers Podcast: HVAC Software’s Next Phase - Fewer Apps, Tighter Workflows

Bluon CEO Peter Capuciati explains why embedding tools inside platforms like ServiceTitan improves adoption, efficiency, and first-time fix rates

Dylan Kurt

February 13, 2026

On this episode of the NEWSMakers Podcast, Bluon CEO Peter Capuciati breaks down why embedding functionality directly into platforms like ServiceTitan may be the key to real technician buy-in.

AHR Expo 2026

NAVAC Introduces Smartphone-Style Manifolds to Speed HVAC Diagnostics

New tech includes two digital-forward manifolds

Chris Gray

February 3, 2026

During the 2026 AHR Expo, NAVAC pushed HVAC tool innovation forward with 18 new product launches, including digital manifold gauges that adopt smartphone-style touchscreen technology to make diagnostics faster and intuitive.

Using AI to Win the Digital Marketing Race

Let AI help you!

Hannah Belloli-Oster

January 22, 2026

Not sure where to start with AI? During a learning lab on the PHCC trade show floor, Andrew Adams, director of partnership marketing at Scorpion, outlined some AI must-dos to win the digital marketing race.

How Southern Home Services is Using AI Automation to Transform HVAC Operations

Company becomes first enterprise-sized business to adopt ServiceTitan’s Max program

Chris Gray

January 15, 2026

By adopting ServiceTitan’s AI-powered Max Program across 27 businesses, Southern Home Services is betting automation will define the future of HVAC operations.