“Is it hot enough for you?” It’s an overused greeting, and, as a conversation starter, you could do a little better. But as a business plan, you could do a lot better.

Americans nationwide say that adjusting the temperature in their hotel rooms is their number one priority upon checking in, taking precedence over turning on the TV or checking out the mini-bar, a Trane Home Comfort Institute survey has found.

Starting the cooling season with a dirty condenser or poor quality lubrication is a sure way to decrease system performance and increase chances for equipment breakdowns during periods of high cooling load. Remind customers of the importance of a clean condenser and high quality lubrication.

Maybe a better question is, when does a heat pump need help. This article attempts to explain the when and the why.

The challenge for today’s facility professionals when it comes to installing a building automation system (BAS) is to understand the difference between system integrators and product integrators when implementing a given project.

A project that draws water from Cayuga Lake to cool buildings at Cornell University saves major amounts of energy and pollution, but it took an arduous effort to satisfy citizens and environmentalists and get it built.

As noted in The News’ feature article, “Finding Ways To Reduce Callback Rates,” (April 21, 2003 issue), here you can download a sample Service Callback Form, Installation Callback Form, and Installation Sales Feedback Sheet.

The days of burying your head in the sand and saying, "None of my customers use the Web," are gone. Instead, we need to better understand the Internet and how it is used by our customers to determine its place in our business.

York International Corporation has opened what it says is a unique underfloor air distribution laboratory at its world headquarters. The company intends to use the lab for research, training, and demonstrations.

Most of the time when I critique ads for contractors, I see three common failures. Fortunately, these are almost immediately correctable.