Service Automation Inc.: Installation-Service Call Software

July 14, 2008
/ Print / Reprints /
/ Text Size+

SAWIN Mobile is a software and hardware application that allows the service and installation contractor to wirelessly transmit and receive service call information to the mobile service and installation fleet. It is deployed as a complement to the SAWIN Professional business software and is designed to accommodate demand service calls, planned maintenance calls, flat-rate calls, and installation calls. These calls are booked thru the SAWIN Professional service/dispatch system and then sent to the remote computers in the technicians’ trucks using a wireless Internet connection. The data is uploaded into the devices in real-time and give the remote technicians the customer contact information, call information, billing instructions, service history, equipment logs, parts required for the call, special instructions, directions (using a mapping link), and any other pertinent information regarding the service call or customer. The technician can put himself on duty, dispatch, arrive, and complete the call with the hours going to the costing of the call and/or the SAWIN Professional payroll module.

Service Automation Inc.

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.



Image Galleries

2014 Energy Efficiency Forum

Highlights from the 25th annual Energy Efficiency Forum in Washington, D.C.


NEWSMakers: Jeremy Begley

Jeremy Begley, home-performance specialist and Web and social media manager with National Heating and Air Conditioning Co. in Cincinnati discusses how and why you should add home-performance philosophies to your contracting repertoire. Posted on Sept. 12.

More Podcasts


NEWS 09-15-14 cover

2014 September 15

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Venting R-22

The NEWS reported that a man received prison time for venting R-22. Should EPA step up enforcement?
View Results Poll Archive


2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research


Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Magazine image
Register today for complete access to Get full access to the latest features, Extra Edition, and more.


facebook icontwitter iconyoutube iconLinkedIn i con