What's New

Home-Tech: Service Work Order System

August 2, 2010
/ Print / Reprints /
ShareMore
/ Text Size+


The work order program generates e-mails summarizing key work order information and sends it to a tech’s BlackBerry. A message can wait for the techs with details on their next job, including a customer’s name and contact information, issue, whether the customer has a service agreement or needs to be billed, and the service history of the appliance or air conditioning unit that needs to be worked on. The techs also receive directions via Google Maps® with GPS tracking. As each job is completed, technicians simply e-mail a summary of the work performed back to the dispatch team to enter in the system. According to the company, the system cuts down on calls into the office and waiting time and note taking by the techs, and allows dispatchers to concentrate more on making routes more efficient.

Home-Tech, 6400 Techster Blvd., Fort Myers, FL 33966; 239-433-3344; www.home-tech.com

eProduct 184

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

2014 Energy Efficiency Forum

Highlights from the 25th annual Energy Efficiency Forum in Washington, D.C.

Podcasts

NEWSMakers: Rajan Rajendran

Rajan Rajendran, newly appointed director of the Emerson Innovation Center, talks about the new $35 million facility and how it will function on the University of Dayton campus. Posted on Aug. 29.

More Podcasts

ACHRNEWS

NEWS 08-25-14 cover

2014 August 25

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Prohibiting HFCs

EPA is proposing a rule that would prohibit some HFCs in select refrigeration applications. Do you agree with this move?
View Results Poll Archive

HVACR INDUSTRY STORE

plumbing-hvac.gif
2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con