Consultants Can Boost Your Business

October 14, 2004
/ Print / Reprints /
ShareMore
/ Text Size+
Hugh Joyce (center) lists the reasons to consider using business consultants.
ST. LOUIS - Hugh Joyce feels that "everyone needs a consultant at one time or another." The president and co-owner of James River Air Conditioning Co. Inc., Richmond, Va. (and former News' "Best Contractor to Work For" winner) spoke with Comfortech attendees about choosing the right consultant.

Joyce used the example of his own business, which showed a sales volume increase while profits remained the same or went down. His overhead also increased during the rise in sales. He needed a business consultant to help him break down the numbers.

With tongue in cheek, Joyce described consultants in the following terms:

  • They are very lucky.

  • They are not always right.

  • They analyze their input and act on client's instincts.

  • They sculpt their own plan for your business.

    Joyce put the joking aside and remarked that he has received a great deal of benefit from choosing the right consultants - including advice he took on selling his own name-brand equipment - because it all boils down to selling the company and not the equipment.

    "I am convinced that private labeling is the wave of the future," he said.

    His consultant also suggested increasing the number of service agreements in order to secure a strong customer base and year-round work. He revealed a chart which showed the number of service agreements increasing from 2,800 to 4,500 in two years. "We would not have done this without our consultant," he said.

    He recommended that as contractors reach certain plateaus in business, they need to make changes - changes recommended by business consultants. These plateaus are sales revenue figures (such as $500,000, $1 million, $3 million).

    Whatever the timing or plateau, Joyce said it is important for manager and employees of the company to know that consultants are being asked for help.

    "Keep all employees informed that consultants are coming and why they are there," he urged. "Tell them, ‘We are working on the business and trying to improve the business.'

    "It is critical that your management team buy into an agreeable plan established by the consultant."

    Publication date: 10/18/2004

  • Did you enjoy this article? Click here to subscribe to The NEWS Magazine

    Recent Articles by John Hall

    You must login or register in order to post a comment.

    Multimedia

    Videos

    Image Galleries

    2014 ACI Home Performance Conference

    The 2014 ACI National Home Performance Conference & Trade Show was held in Detroit.

    Podcasts

    NEWSMakers: Michael Willburn

    Michael Willburn, president, Infloor Heating Systems, joins the program to discuss his company, radiant heating, industry trends, and whether contractors are becoming more interested in radiant heating. Posted on July 11.

    More Podcasts

    ACHRNEWS

    NEWS 07-21-14 cover

    2014 July 21

    Check out the weekly edition of The NEWS today!

    Table Of Contents Subscribe

    R-22 PHASEOUT POLL

    Some in the industry are calling for the EPA to halt production of R-22 as of 2015. What do you think?
    View Results Poll Archive

    HVACR INDUSTRY STORE

    plumbing-hvac.gif
    2014 National Plumbing & HVAC Estimator

    Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

    More Products

    Clear Seas Research

     

    Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

    DON'T MISS A THING

    Magazine image
     
    Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

    STAY CONNECTED

    facebook icontwitter iconyoutube iconLinkedIn i con