This year's event is all about world-class customer service and holding employees accountable for making customers No. 1. It will focus on going beyond a customer service strategy to a customer service "movement." Participants will get a 60-week online customer care program that speaks to every touch pint in a business from the front end to the final follow-up.

Nexstar Super Meeting Highlights – Customers 1st ... Join the C1 Movement Pricing strategies to win business and build customer loyalty; Business planning and goal setting that keeps your customer service top of mind; Score keeping for your winning customer service team; Marketing that gets your customer's attention and keeps you top of mind; Delivering value that builds loyal customer relationships; Unleashing the power of your people in service to your customers; Leadership for the life of your business and your customers; Money-making sales techniques for all trades; Strategies for enhancing online reputation; Accountability processes for all company positions; Accurate economic forecast from economist Brian Beaulieu; and Strategic Partner tradeshow filled with products and services.

For more information, call 888-240-STAR or email membership@nexstarnetwork.com.