Refine your results by

Turning Shoppers Into Buyers

/ Print /
ShareMore
/ Text Size +
10/4/12 1:00 pm to 10/10/13 2:00 pm EDT
Online
Contact: Jamie Tunison

 

Cost: $47 for entire 4-part course and archive access
Duration: 60 minutes EACH, plus workbook, downloads, follow up for each
BONUS Access to video replays & Mp3 audio downloads of all four webinars for one year
Continuing Education: 1 credit Certificate of Completion (It is up to each individual to verify that the course is approved by their state licensing board.)
Questions? Check out our FAQs.


The World Series Of HVAC Customer Service is a series of THREE webinars held on consecutive Thursdays this fall from the Nation’s TOP HVAC trainers. Help your office staff by investing in their improvement with these three powerful courses:

Course #1 - October 4th – Turning Shoppers Into Buyers: Service Expert Julie Crisara will show your office staff the skill of converting people who are just shopping for parts or ballpark prices into clients who are on your schedule as viable opportunities for your techs and sales people. Stop losing profitable opportunities

Course #2 – October 11th – Creating Service Champions: World reknown customer service expert Steve Coscia will show your customer service team how to use verbal skills that will communicate your professionalism and quality to differentiate your company from your competitor.

Course #3 – October 25th – Qualifying Leads: Right Time & Right People: $6 million dollar HVAC salesperson Rick Picard will help you "position" your sales people so that they will be in front of important decision-makers at the "right time" to increase your closing rate. Stop getting excuses to "think it over" and start timing your presentations to close more sales.

Course #3 ALSO includes a summary roadmap to become an HVAC World Series Customer Service Champion!

Only 550 seats available

Don’t LOSE this opportunity - Be a part of HVAC history & sign up now BEFORE this event sells out!


Speaker:
Julie Crisara
Contractorselling.com

Multimedia

Videos

Image Galleries

2014 Energy Efficiency Forum

Highlights from the 25th annual Energy Efficiency Forum in Washington, D.C.

Podcasts

NEWSMakers: Jason Vogelbaugh

Jason Vogelbaugh of Alpha Controls drops in to the NEWSMakers podcast to discuss his role with the company, the InsideIQ Building Automation Alliance, and current energy-efficiency projects being worked on. Posted on Sept. 26.

More Podcasts

ACHRNEWS

NEWS 09-29-14 cover

2014 September 29

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Venting R-22

The NEWS reported that a man received prison time for venting R-22. Should EPA step up enforcement?
View Results Poll Archive

HVACR INDUSTRY STORE

plumbing-hvac.gif
2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con