ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account

Troubleshooting Intermittent Ignition

October 11, 2001
“Why won’t my pilot stay lit?” If heating service techs have heard customers ask it once, they’ve heard it a hundred times.

The procedures outlined in this article are for checking out all systems that use an intermittent pilot. (Some of the checks can also be applied to direct spark ignition systems.) These are things that techs should look at as preliminary checks before proceeding with troubleshooting charts and wiring diagrams.

Many checks are visual, or done with the power off and using an ohmmeter.

In order to understand the principles behind many of the checks, it is important for technicians to understand some of the terms that are used. We therefore include a set of definitions. (See sidebar, below.)

The definitions also include two important rules for replacement of existing controls. Under the definition of “time trial for ignition,” there is a rule for replacement that says, “You can replace a module with one with a lesser time”; the “prepurge” rule says that when replacing a module, you may go to a longer time; these two rules give some flexibility when replacing controls.



Figure 1. Continuity check from the tip of the igniter to the ground; in this case there should not be continuity.

CHECK IGNITION CABLE

One of the first things to check when examining a unit’s ignition operation is the condition of the cable itself.

  • Make sure it’s not touching any metal surfaces.
  • Make sure it’s no more than 36 in. long.
  • Make sure the connections are clean and tight. The “kanthal” sensing/spark rod should be cleaned with a soft, clean emery cloth.
  • Check visually to make sure there are no cracks or breaks in the ceramic; that the igniter cable is not dried out or cracked; and that the boot is in good condition. If there is a white, powdery substance on the cable that is the result of ignition cable “outgassing,” replace the cable.
  • The ignition cable has electrical continuity, so use a continuity tester or the Ohms scale on a multimeter:
  • 1. Check from the tip of the igniter to the connector on the module with it disconnected from the module. You should have continuity. The resistance should be about 0.1 ohm. If you do not, replace the cable.

    2. Run the test lead up and down the tip, looking for increases in resistance or breaks in continuity (sign of a breakdown). If you find this, the igniter should be replaced. The cable on a single-rod system may give you a spark, but will not return a microamp signal due to a break in the cable.

    3. Go from the tip of the igniter to ground — this time you should not have continuity. (See Figure 1.) If you do, it is shorted to ground at some point. This would cause a no-spark or weak-spark condition. In order to narrow down what may be grounded, either the cable or something in the module, remove the cable from the module and check from the connector end to ground; if it shows continuity, the cable is grounded. If the previous test showed continuity and this one does not, then the module is shorted.

    Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

  • Check for the intensity of the spark:
  • 1. Remove the igniter cable from the module connection.

    2. From the module connection to the igniter cable, an arc should jump at least a 1/2-in. gap.

    3. The spark gap on most systems, from the tip of the igniter to the ground connection, is 1/8 in. If the spark will jump across ½ in. with good intensity, it should be able to jump across 1/8 in. with no trouble at all.

    (Note: Hold the igniter cable with insulated pliers and slowly move the connector on the igniter cable toward the high-voltage connection on the module, with the module energized. The spark should jump across the open gap.)

    Nuisance shutdowns or no operation at all can be caused by a poor ground or erratic ground (GND) connection.



    IGNITION SYSTEM GROUNDING

  • From the ground (usually the green wire) terminal on the module, check for continuity to some portion of the boiler or furnace. It is best to check on an unpainted, clean surface.
  • You should have continuity. If you do not, then the system could operate erratically or not at all.

    It may be necessary to establish a good connection to ground by using a wire with a clamp onto the gas line or equipment chassis and connecting it to the ground terminal of the module. All connections should be clean, unpainted, and generally offer good metal-to-metal contact. When you look at the wiring diagram for the equipment, if you see a symbol showing the use of a chassis ground (Figure 2), be careful that you have a good connection.



    Figure 2. This symbol shows the use of a chassis ground. Make sure you have a good connection.

    CHECKING POLARITY

    This next check is the beginning of your electrical checks and is best done at the secondary of the 24-V transformer. Many transformers today have terminals on the secondary labeled “C” (for common) and “R” (for hot); this will assist you with this check.

    If this check indicates that in fact “R” is 24 V and “C” is 0 V, then the primary polarity is correct. If it indicates the opposite, then the primary wiring needs to be corrected.

    Once all of these preliminary checks have been completed, then the electrical troubleshooting of the system can begin. Use the manufacturer’s sequence of operation, connection wiring diagram, ladder diagram, and any trouble “trees” that are available, along with a good multimeter. (For more information, see article on “Circuit Troubleshooting: Use the Right Meter”; The News, April 9, 2001.)



    FINAL POINTERS

  • When testing the power supply, make sure that the module runs on 24 V.
  • Modern heating equipment is complex enough, so it’s necessary to keep transformer leads identified and properly wired:
  • — “C” on the transformer goes to 24 V (GND);

    — “C” is connected internally (in the module) to both burner GND and MV/PV.

  • If connected wrong, the transformer can be burned out, because one side of the transformer is grounded somewhere in the control wiring. You can check this by measuring the voltage from each transformer terminal to ground; 24 V = hot side (R); 0 V = ground side (C).
  • McElwain is the owner of Gas Appliance Service Training and Consulting, Warren, RI, which offers servicing and troubleshooting training for gas heat servicers. He may be reached at 401-437-0557.

    Sidebar: Definitions

    Continuous retry — A 90-sec trial for ignition with a 5-min shutoff before retry.

    Interpurge — The 30-sec period between trials for ignition, when both the gas valve and igniter source turn off and the inducer is on, allowing unburned gas to escape before the next trial. (Occurs only if ignition was not successful during the previous trial.)

    Lockout — At the end of a trial period, this safely shuts down all systems. It must shut off and then re-establish electrical power for retry. Non-lockout — Also called continuous trial for ignition; the system keeps sparking until ignition is established.

    Postpurge — The time after burner operation when the blower continues to run, to force any residual products of combustion from the chamber.

    Prepurge — The time when the system is not up and trying for ignition. During this time, any residual products of combustion will be forced out of the chamber. When replacing the module, if the time you need is not available, go to the longer prepurge, never the shorter.

    Response time — For a thermocouple, about 180 sec; for intermittent ignition systems, 0.8 sec.

    Self-healing — (Special feature on some integrated fan controls.) If the system fails to light on the first try because of an open limit, before the second trial, the induced-draft blower and system fan will come on for 180 sec, then start the ignition sequence again. If the first ignition attempt fails during a normal heating cycle sequence, the control will activate a “self-healing” sequence over the temperature correction cycle before the next trial for ignition.

    Shutdown — This means that it will retry without having to interrupt power.

    Soft lockout — If the burner fails to light after three tries, the system will shut down, wait 60 min (some systems could be longer, up to 3 hrs); it will then go through an ignition sequence again. This will repeat indefinitely.

    Timed trial for ignition — The time a system will try for ignition; this varies with the manufacturer. When replacing, always go to the lesser time if the module with the correct time is not available.

    Sidebar: Gas System Troubleshooting

    Tim McElwain will present the following courses at his Training Center in Warren, RI.

    Hydronic Controls (Oct. 30 — $150): Course covers aquastats, switching relays, combination relays, aquastat relays, zone valves, wiring diagrams, and step-by-step troubleshooting. Its emphasis is on control familiarization, wiring, troubleshooting, and replacement of controls.

    Electric Ignition Systems (Nov. 6 — $150): Course covers intermittent ignition devices, flame conductivity, White-Rodgers cycle pilot, flame rectification, Honeywell and Robertshaw igniters, direct spark and hot surface systems, Fenwall and Johnson products, replacements, and “smart” valves.

    Advanced Electric Ignition Systems (Nov. 13 — $150): Course covers power relay vented equipment, relay control centers, integrated furnace and boiler controls, and electronic fan timers.

    All classes last from 8 a.m. to 4:30 p.m. and include a manual. Hotel listings are available. For more information, call 401-437-0557.

    Publication date: 10/15/2001

    Share This Story

    Looking for a reprint of this article?
    From high-res PDFs to custom plaques, order your copy today!

     

    Recommended Content

    JOIN TODAY
    To unlock your recommendations.

    Already have an account? Sign In

    • HVAC-enrollment

      The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

      A new wave of future technicians is entering the pipeline.  
      Training and Education
      By: Matt Jachman
    • 2025 Top 40 Under 40

      2025 Top 40 Under 40 HVACR Professionals List

      The 11th annual Top 40 Under 40 list highlights those...
      HVAC Commercial Market
      By: Hannah Belloli-Oster
    • LG Ductless Mini-Split Systems

      The 9 Types of Heat Pumps

      As the U.S. moves toward electrification, heat pumps are...
      HVAC Residential Market
      By: Joanna R. Turpin
    Subscription Center
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences

    More Videos

    Sponsored Content

    Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

    close
    • Piggy Bank
      Sponsored byWatercress Financial

      Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

    • Refrigerated Food
      Sponsored bySolstice Advanced Materials

      R-455A Refrigeration: A Cold Storage Solution for the Future

    • Airex Rooftop Units
      Sponsored byAirex Manufacturing Inc

      Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

    Popular Stories

    HVAC-Price-Increase-graphic

    HVAC Price Increase List: June 2026

    Trump-Section-232.jpg

    Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

    R410A-Refrigerant-Cylinder.jpg

    Refrigerant Recovery is a Revenue Opportunity

    Heat-pump-cutaway.jpg

    PFAS Rules and A2L Building Codes Continue to Evolve

    Kroger.jpg

    Kroger to Spend $100 Million to Reduce Refrigerant Leaks

    View The ACHR NEWS
    Centennial Anniversary Timeline

    The ACHR News Timeline Chart
    Submit a Letter
    Submit a letter to our editors.

    Events

    November 6, 2025

    Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

    On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

    June 17, 2026

    Decarbonization Without Disruption

    This webinar will explore practical HVAC decarbonization strategies that minimize disruption while maximizing long-term performance and ROI.

    View All Submit An Event

    Poll

    Summer Staff

    Are you fully staffed for the summer season?
    View Results Poll Archive

    Products

    BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

    BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

    See More Products
    Decarbonization Without Disruption - Free Webinar - 6/17/2026

    Related Articles

    • Capable Controls Inc.: Pilot Ignition Control Modules

      See More
    • Fenwal: Gas Ignition Controls

      See More
    • Fenwal: Pilot Gas Ignition Control

      See More

    Related Products

    See More Products
    • HVACR Troubleshooting Fundamentals  Electrical Book Cover Image.jpg

      HVACR Troubleshooting Fundamentals: Electricity and Wiring Diagrams

    • Troubleshooting Tips for Servicing Refrigeration Systems

    • HVAC/R Electrical Troubleshooting: Deciding where to begin DVD

    See More Products

    Related Directories

    • CoorsTek Igniters

      CoorsTek - Hot Surface Igniters for gas heating appliances, exhaust burn-off applications. 12V, 24V, 120V, including 120V Silicon Nitride. Manufacturer of other custom engineered ceramics.
    • Capable Controls Inc.

      Our products range from simple discrete electronic designs to more complex microprocessor-based controls. Types include intermittent pilot, direct spark and hot surface controls.
    • SCP Limited

      Leading manufacturer providing silicon carbide and silicon nitride hot surface igniters for over 27 years offering HVAC ignition solutions for gas furnaces, boilers, and heaters.
    ×

    Sign Up. Stay Informed.

    The #1 trusted source for the HVACR industry since 1926

    SUBSCRIBE
    • RESOURCES
      • Advertise
      • Contact Us
      • Advisory Board
      • Classifieds
      • Submit a Letter
      • Directories
      • Store
    • ACCOUNT CENTER
      • Create an Account
      • Start a Subscription
      • Manage My Account
      • Sign Up for Newsletters
      • Visit Customer Service
      • Update Preferences
    • SERVICES
      • Marketing Services
      • Reprints
      • Market Research
      • List Rental
      • Survey/Respondent Access
    • STAY CONNECTED
      • LinkedIn
      • Facebook
      • Instagram
      • YouTube
      • X (Twitter)
    • PRIVACY
      • PRIVACY POLICY
      • TERMS & CONDITIONS
      • DO NOT SELL MY PERSONAL INFORMATION
      • PRIVACY REQUEST
      • ACCESSIBILITY

    Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

    Design, CMS, Hosting & Web Development :: ePublishing