According to a 2016 survey of small businesses (under 300 employees) by Nationwide, three in five do not have a succession plan in place. Of those who do, fewer than half have discussed it with a lawyer or financial advisor. Millennial business owners are most likely to have a succession plan in place (61 percent), compared with 32 percent of baby boomers and 32 percent of GenX leaders, according to the study.
Using a GPS system is gaining momentum in the HVAC industry. Contractors are finding it a reliable way to keep track of their vehicles, monitor their employees driving safety, and save time and money.
Following in a 32-year tradition of dedication and service, 27 technicians from 17 companies made 60 service calls to elderly customers in need of assistance. A clean and check was completed on each furnace, and any equipment found to have mechanical problems was repaired at no cost to the recipient.
The baffling element of the Omnibus spending bill passed by Congress in December 2015 was the lawmakers’ decision to extend residential and commercial tax credits for solar photovoltaics and big wind through 2021, while allowing similar incentives for ground source heat pumps and other “orphaned” technologies to die on the vine.
This led to concerns that higher prices would cause customers to repair their systems, rather than replace them, and a second round of price increases from some OEMs later in the summer magnified that concern.
Amid icebreakers, sponsor booths, and roundtables, attendees listened to five primary speakers who each addressed a specific aspect of women in the business world.
HVAC contracting companies already have an uphill battle since there is a somewhat less than honorable stigma associated with the trade. However, many have managed to establish solid, trustworthy reputations in their service areas.
When people become a drain on the business and its employees, it often makes more sense for contractors to fire the customer than to continue the relationship.
Customer retention marketing bolsters your marketing plan with the easiest strategies you can put to use to bring in sales for your contracting business. Need a reminder why that’s a good thing?