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“Delivering exceptional customer service has been a hallmark of Willis since its founding in the 50s. One Hour’s systems will enable us to expand our service offering through scheduling express service times and the delivery of One Hour’s ‘always on time or you don’t pay a dime’ guarantee,” said Joe Gertz, Willis’ 13-year general manager.
Willis One Hour employs 90 people, with 60 trucks, who provide heating and cooling service and installations across the Cincinnati area. Willis is an active member of the Cincinnati community and has an A+ rating with the Better Business Bureau.
“Willis’ move to One Hour will benefit Cincinnati homeowners. One Hour’s national purchasing power, product and customer satisfaction guarantees, and industry-leading training will lead to enhanced product offerings and even more competitive pricing,” said Gertz.
Willis One Hour said it is actively seeking quality service techs for all shifts. Individuals must have a clean driving record, successfully complete a criminal background check, and pass a drug screen as a condition of employment. Candidates must also have EPA certification and a tech school diploma. The company said it is offering a $1,000 signing bonus as well as premium pay and a strong benefit package to new technicians.
For more information on Willis One Hour, visit www.willisheating.com.
One Hour Heating & Air Conditioning is a nationwide network of HVAC professionals franchised under Clockwork Inc., a division of Direct Energy. For more information, visit www.clockworkhomeservices.com.
Publication date: 03/21/2011