ServiceChannel acts as an independent repository for service history — capturing, storing, and communicating all aspects of a facility’s management, maintenance, and repair data. Benefits include the input and access of service requests and records in real time, enabling the management of all required paperwork online, from initial orders and routine tasks to final invoicing.

“ServiceChannel gives both facilities managers and their service contractors a single vantage point from which to coordinate, collaborate, and conduct their business,” said Steve Gottfried, president of ServiceChannel. “With online access to their respective contacts and work orders, both parties stand to gain in terms of easier management and monitoring of multiple projects.”