Newsline

CCA Learns To Achieve Bottom-Line Results

March 24, 2005
/ Print / Reprints /
ShareMore
/ Text Size+
FALLS CHURCH, Va. - To get bottom-line results from your employees, it is best to follow this formula: inspire them to perform, and then get out of the way.

That's what speaker George Hedley emphasized in his "Profit-Driven Leadership" seminar during the Construction Contractors' Alliance (CCA) meeting in Cabo San Lucas, Mexico. The CCA is an enhanced service group of the Plumbing-Heating-Cooling Contractors - National Association. Hedley also advised CCA members to take these steps with employees: set clear expectations; provide recognition and praise; get employees to understand the big picture; and show them you care about them.

A general contractor, Hedley also conducted a session titled "Everything Subcontractors Need to Know about General Contractors and Builders." Hedley recommended subcontractors maintain a tough stance in all stages of the contractor-subcontractor relationship. "There are complex tugs and pulls to make a successful project so that we all win," Hedley said. "Train your customers on how you want to do business."

Hedley believes communication and documentation between the parties also are important. "Do your paperwork," he said. "If it's not in writing, it didn't happen. When you don't document, you assume responsibility for everything."

Also at the meeting, company president Steve Irwin presented a "Contractor Spotlight" on Farmer & Irwin, a mechanical contracting company in Riviera Beach, Fla. Irwin, a second-generation owner, provided an inside look at the company, including its buy-sell agreement, office and field procedures, prefabrication shop, and sample construction projects.

The next CCA meeting will be Oct. 12-14, 2005, at the Ritz-Carlton Buckhead in Atlanta.

Publication date: 03/28/2005

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

2014 MCAA Annual Convention

Scenes from the 2014 MCAA Annual Convention in Scottsdale, Ariz.

Podcasts

Kyle Gargaro, editor-in-chief of The NEWS, hosted the 2014 ACCA CEO Forum. At the event, six well-known, highly respected company executives, Gary Michel, Ingersoll Rand/Trane; Chris Nelson, Carrier Corp.; Chris Peel, Rheem Mfg. Co.; Rod Rushing, Johnson Controls; Brent Schroeder, Emerson Climate Technologies; and Doug Young, Lennox; provided individual industry outlooks and fielded questions directly from attending contractors. Listen to the entire event on the NEWSMakers podcast. Posted on April 14.

More Podcasts

THE MAGAZINE

ACHRNEWS

NEWS 04-14-14 cover

2014 April 14

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

SERVICE CALLS POLL

Which statement on service calls best applies to your business?
View Results Poll Archive

HVACR INDUSTRY STORE

plumbing-hvac.gif
2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research

 

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

DON'T MISS A THING

Magazine image
 
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.

STAY CONNECTED

facebook icontwitter iconyoutube iconLinkedIn i con