ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account
HVAC ContractingService and Maintenance

Btu Buddy 67: Was the Charge Really Low?

By Bill Johnson
October 20, 2008

Bob is a service technician who is well trained and nationally certified. However, he sometimes suffers from the same confusion that all technicians occasionally do - the facts that he gathers may or may not point to the obvious cause of the problem or the best solution. But Bob has something that no one else has. He recalls his long-time HVACR mentor and imagines him accompanying him as “Btu Buddy,” someone who reminds him to take time to stop and think before rushing to judgment, helping keep him on the right track, even with facts that are confusing.

The dispatcher sent Bob to a new customer for a routine system tune-up. The system was a 3-ton cooling unit with a capillary tube metering device.

Bob looked the system over and thought everything was in good shape. The customer was not really complaining about system performance, but the weather was not really hot, only 85°F. Bob felt the suction line and it did not feel quite as cool as it should be, so he fastened a temperature tester to the suction line and it read 60°. Bob thought that was a little high so he decided to increase the head pressure by blocking the condenser and see what happened to the suction line temperature.

Figure 1. Blocking some of the airflow across the condenser causes the head pressure to rise. This will make sure the condenser is not backing up refrigerant and the metering device will get the correct amount of liquid only. This illustration shows normal conditions when the condenser is blocked on a cool day. (Figure is from Refrigeration & Air Conditioning Technology, 5th Edition, by William Whitman, William Johnson, and John Tomczyk, published by Delmar Cengage Learning.) (Click on the image for an enlarged view.)

Bob blocked the condenser until the air coming out the top was really warm (Figure 1). He gave the unit a few minutes to settle down and felt the suction line again. It seemed to have cooled down some. The temperature tester showed it to be 55°. That was some improvement, but not what Bob expected.

Bob then decided to fasten gauges to the system. The high-side gauge read 275 psig with the condenser still blocked and the low-side gauge read 51 psig. Bob knew this was not right since the low-side temperature in the evaporator corresponded to 27° for 51 psig suction pressure. The system used R-22 for the refrigerant.

Bob was scratching his head when Btu Buddy appeared and asked, “What is the problem, Bob?”

Bob said, “This system’s pressures don’t add up. With a head pressure of 275 psig, the suction pressure should read about 70 psig.”

Btu Buddy asked, “What is the superheat at these conditions?”

Bob said, “It is 28° with the condenser blocked. The suction pressure is low; the super heat is high with a normal head pressure for a hot day. The low-side symptoms show a low charge.”

Btu Buddy then asked, “What are you going to do?”

Bob said, “Add refrigerant.”

Figure 2. This infrared thermometer can be used to take the surface temperature of many substances. (Figure is from Refrigeration & Air Conditioning Technology, 5th Edition, by William Whitman, William Johnson, and John Tomczyk, published by Delmar Cengage Learning.)

Btu Buddy then suggested, “The symptoms for the low side are a low charge, and normal on the high side. Could there be any other causes for the low-side pressure to be low?”

Bob then said, “Well, a partially plugged capillary tube would starve the evaporator and act like this system.”

Btu Buddy then said, “You may be on the right track. Start looking for reasons that the low side is starved of refrigerant. Are there other reasons?”

Bob then said, “The capillary tube must have a good quality of liquid refrigerant entering it for it to perform correctly.”

Btu Buddy said, “You may have something there. How would you check for that?”

Bob said, “The system doesn’t have a sight glass, so I am not sure.”

Btu Buddy then suggested, “How about temperature of the liquid line. You can use your infrared thermometer to check the liquid line temperature (Figure 2).”

Figure 3. The liquid entering the drier is 110°F and it is 100° when it leaves. There is a 10° temperature drop across the drier. When there is a temperature drop, there is a pressure drop. The drier is partially restricted. (Figure is from Practical Cooling Technology by William Johnson, published by Delmar Cengage Learning.) (Click on the image for an enlarged view.)

Bob used his infrared thermometer and scanned the liquid line starting where the line went under the house back to the condensing unit. Entering the liquid line drier, the line was 110°, while coming out of the drier, the line was 100° (Figure 3).

Bob said, “Wow, there is a temperature drop across the drier. It must be partially plugged.”

Btu Buddy said, “See if you can tell the difference in temperature across the drier with your hands.”

Bob felt both sides of the line to and from the drier and said, “No, they feel the same to me. I would think that I could feel a 10° temperature difference.”

Btu Buddy said, “Some people may be able to feel the difference, but the difference is hard to detect with just your touch. Now what?”

Bob said, “It is going to be hard to explain to a customer that there is a problem when they don’t see a symptom.”

Btu Buddy said, “You are right about that, but you owe it to the customer to try.”

Bob explained to the customer that the drier was partially plugged and that it was hard on the compressor to operate without proper cooling, and that the first time hot weather came, the system would not cool the home.

The customer said to go ahead with the repair.

Bob recovered the refrigerant from the system, changed the filter drier, and recharged the system. He used scales to recharge the system to the correct charge and then checked the system again. The condenser was still blocked and the evaporator showed 12° of superheat with 278 psig of head pressure. The condensing temperature was 125° and the liquid line temperature was 113°, which is 12° of subcooling. The system was in good working order.

Btu Buddy suggested, “Leak check all connections, including the service port where you removed the gauges, before you count the job completed.”

Bob completed the leak check and all was well.

As they were riding away, Bob said, “Well, another lesson learned.”

Btu Buddy added, “The lessons go on and on, that is why this is such an interesting profession. I have heard people say that this is a profession for people who don’t have the intellect to go to college. That service call was for a thinking person.”

Publication date: 10/20/2008

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

 

Active in the HVACR industry since the 1950s, Bill Johnson graduated in gas fuel technology and refrigeration from the Southern Technical Institute, a branch of Georgia Tech (now known as Southern Polytechnic Institute). He taught HVAC classes at Coosa Valley Vocational & Technical Institute for four years. He moved on to become service manager for Layne Trane, Charlotte, N.C. He taught for 15 years at Central Piedmont Community College, part of this time as program director. He had his own business for five years doing installation and service work. Now retired, he is the author of Practical Heating Technology and Practical Cooling Technology, and continues as a co-author of Refrigeration & Air Conditioning Technology, seventh edition, all published by Delmar Cengage Learning. For more information, he can be reached at 704-968-0000 or thebillj1@gmail.com.

Btu Buddy Notebook is a collection of more than 50 service call scenarios in book form covering both cooling season and heating season troubleshooting. For more information and to purchase the book, visit the HVACR Industry Store.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • HVAC-enrollment

    The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

    A new wave of future technicians is entering the pipeline.  
    News
    By: Matt Jachman
  • 2025 Top 40 Under 40

    2025 Top 40 Under 40 HVACR Professionals List

    The 11th annual Top 40 Under 40 list highlights those...
    News
    By: Hannah Belloli-Oster
  • LG Ductless Mini-Split Systems

    The 9 Types of Heat Pumps

    As the U.S. moves toward electrification, heat pumps are...
    HVAC Residential Market
    By: Joanna R. Turpin
Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

Popular Stories

HVAC-Price-Increase-graphic

HVAC Price Increase List: June 2026

Trump-Section-232.jpg

Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

R410A-Refrigerant-Cylinder.jpg

Refrigerant Recovery is a Revenue Opportunity

Heat-pump-cutaway.jpg

PFAS Rules and A2L Building Codes Continue to Evolve

Kroger.jpg

Kroger to Spend $100 Million to Reduce Refrigerant Leaks

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

June 17, 2026

Decarbonization Without Disruption

This webinar will explore practical HVAC decarbonization strategies that minimize disruption while maximizing long-term performance and ROI.

View All Submit An Event

Poll

Summer Staff

Are you fully staffed for the summer season?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
A2L Refrigerants - Free Webinar - May 21, 2026

Related Articles

  • Btu Buddy 52: Topping Off the Charge for a TXV System

    See More
  • Btu Buddy 51: Topping Off the Charge for a Fixed Bore Metering Device System

    See More
  • HVAC system with a 25 foot lineset

    Btu Buddy 158: Checking the Charge in Mild Weather

    See More

Related Products

See More Products
  • Manual Q.jpg

    Manual Q - Low Pressure, Low Velocity Duct System Design

  • Manual LLH Cover_Final.jpg

    Manual LLH - 2019 (HVAC System Design for Low Load Homes)

  • low grade.png

    Low GWP Refrigerant Safety: Flammable & Mildly Flammable Refrigerants Manual

See More Products
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing