ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account
RefrigerationIce Machines

The Professor: More Ice Flake Machine Troubleshooting

By John Tomczyk
April 4, 2011
Figure 1. The ice cutting auger, drive train with gears, and the gear motor are all connected.


This article is part two of a two-part series on ice flake machine troubleshooting.  The last article, which appeared in the Feb. 7 NEWS, examined troubleshooting low and high water levels. This article will examine water impurities and mechanical problems.

When water is frozen in an evaporator flooded with water, minerals in the water will often build up on the walls of the evaporator. This mineral buildup will cause added resistance for the ice cutting auger. Mineral buildup (scale) is a porous material and is a good insulator to heat transfer. The refrigerant will now see less heat load from the water in the cylinder and the evaporator pressure will drop. A drop in evaporator pressure will cause a colder evaporator and harder ice. The cutting auger’s flights now has to cut harder ice along with mineral that have built up on the evaporator surface. The result is a loud crunching or squealing noise coming from the evaporator compartment. This added resistance of cutting ice and mineral buildup will also add extra load on the gear motor. A higher amp draw will be the result.

DRIVE TRAIN (GEARS AND SHAFTS)

When the ice-cutting auger is stressed, so is the gear motor and drive train. The ice-cutting auger, drive train with gears, and the gear motor are all connected (Figure 1). When the gear motor is stressed from cutting hard ice and minerals, the extra torque generated from the motor will cause excessive heat. This may cause the gear motor’s overload to open and shut the unit down until a service person manually resets the overload on the gear motor. Cleaning the ice flake machine according to the manufacturer’s recommendations with an approved cleaner, and inspecting the bearings connecting the cutting auger with the drive train will prevent mineral buildup on the freezing cylinder’s surface and keep the ice flake machine operating quieter and longer.

Often, grease can leak out of a bearing housing and start a bearing failure. If a bearing has started to fail, the cutting auger may wobble from the added clearance in the worn bearing. This wobbling as the auger rotates may cause the auger to touch the freezing cylinder (evaporator) and scar its surface. If scarring of the evaporator surface or auger’s cutting surface has occurred, one of the components will, for sure, have to be replaced. Always follow the manufacturer’s recommendation when replacing a cutting auger or freezing cylinder. It is this gear motor assembly that is more susceptible to failure than any other part of the ice flake machine.

Remember, as the auger rotates and cuts ice and mineral deposits, the gear motor and gear assembly senses all of these stresses and strains. It is for this reason that some manufacturers have manufactured open-type gear case housing assemblies. This means the gear assembly has a vent and is exposed to the atmosphere, usually with a soft plastic plug holding the gear lube (grease) from escaping. When excessive heat occurs from gear motor stress, expanded hot grease can escape through the vent. However, one has to be careful to keep the vent hole plugged or moisture can enter. This will deteriorate the lubricating effect of the grease, and excessive gear wear will result.

Usually, a regular clicking sound will be heard from the drive train if a gear is chipped from poor lubrication or too much stress. However, if the auger motor is starting to fail, a loud, higher pitch noise will be heard. Cleaning the ice flake machine with an approved cleaner and inspecting the bearings connecting the cutting auger with the drive train will prevent mineral buildup on the freezing cylinder’s surface and keep the ice flake machine operating quieter and longer.

Publication date: 04/04/2011
KEYWORDS: maintenance for HVACR troubleshooting and HVACR

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

 

John Tomczyk is HVACR professor emeritus, Ferris State University, Big Rapids, Michigan, and coauthor of Refrigeration & Air Conditioning Technology, published by Cengage Learning. Contact him at tomczykjohn@gmail.com.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • HVAC-enrollment

    The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

    A new wave of future technicians is entering the pipeline.  
    Training and Education
    By: Matt Jachman
  • 2025 Top 40 Under 40

    2025 Top 40 Under 40 HVACR Professionals List

    The 11th annual Top 40 Under 40 list highlights those...
    HVAC Residential Market
    By: Hannah Belloli-Oster
  • LG Ductless Mini-Split Systems

    The 9 Types of Heat Pumps

    As the U.S. moves toward electrification, heat pumps are...
    Ground Source Heat Pumps
    By: Joanna R. Turpin
Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

Popular Stories

HVAC-Price-Increase-graphic

HVAC Price Increase List: June 2026

Trump-Section-232.jpg

Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

Heat-pump-cutaway.jpg

PFAS Rules and A2L Building Codes Continue to Evolve

Midea-training.jpg

HVAC Workforce Crisis Expands Beyond Technicians to Instructor Shortages

Refrigerants-and-gauge.jpg

HVAC Industry Warns of Counterfeit Refrigerants Entering U.S. Supply Chain

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

June 17, 2026

Decarbonization Without Disruption

This webinar will explore practical HVAC decarbonization strategies that minimize disruption while maximizing long-term performance and ROI.

View All Submit An Event

Poll

Summer Staff

Are you fully staffed for the summer season?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
Decarbonization Without Disruption - Free Webinar - 6/17/2026

Related Articles

  • The Professor: Ice Flake Machine Troubleshooting

    See More
  • Manitowoc Ice, Inc.: Flake Ice Machine

    See More
  • Figure 1: A system refrigerant undercharge caused these two parallel evaporators to freeze.

    The Professor: More Troubleshooting Tips for Spring Tuneups

    See More

Related Products

See More Products
  • Uncomplicating The Heat Pump: Electrical System Troubleshooting DVD

  • HVAC/R Electrical Troubleshooting: Deciding where to begin DVD

  • Troubleshooting Tips for Servicing Refrigeration Systems

See More Products
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing