I used to think that attitude had a lot to do with how one responds to the missiles of business and life. But the more time I spend in business, the more I’m convinced that the success or failure of a mission is determined by how we prepare for adversity.

Read More

Do you arrive at the office each morning prepared to accomplish a list of goals you have set for yourself? Or are you the type who arrives full of energy for the day ahead and gets caught up immediately in a minor problem that sidetracks you until the day is half gone and you have not really accomplished much of anything? 

Read More

A DVD titled “Contractor Soft Skills” illustrates how contractors can have their technicians improve their own soft skills. The DVD is the third one about customer service by customer service expert Steve Coscia.

Read More

We are wired to seek comfort; as a result, much of our life is focused around familiar patterns and habits. Yet while we go to great lengths to avoid being uncomfortable, that avoidance strategy is a killer when it comes to making the changes needed for business growth and success.

Read More

Despite what doomsday prophets proclaim, there are HVAC contractors out there who are growing and profiting. This article is a guide to your own 10-step program on how to make more money in this economy.

Read More

With time-saving tips for energy auditors, the second edition of Procedures for Commercial Building Energy Audits offers updated guidance on building energy audits. The new publication includes how to hire an auditor, what to ask for in a comprehensive audit report, and how to build a successful energy-efficiency retrofit team.

Read More

The Carhartt Rental Active Jacket was added to the Carhartt Rental Workwear line. The addition was prompted by a demand from the company’s customers, many of whom work outdoors and in cold temperatures, said the company.

Read More

With SmartSwipe encryption technology to keep transactions secure, the Kudos mobile credit card acceptance terminal allows contractors to securely accept payments on the job. The terminal plugs into phones and computers without costly equipment or monthly fees.

Read More

With a body designed by Utilimaster atop the manufacturer’s rugged NPR chassis, the Reach commercial walk-in van is powered by a 3.0-liter diesel engine.

Read More

Owners of small businesses are not as concerned as they had been about their cash flow, many are planning on making a capital investment in the next six months, and those that are doing well in the current economic climate are using social media as a magnet to draw new consumers.

Read More

ON DEMAND Thermo King Calgary reduced their average billing cycle from weeks to minutes by implementing a field service automation solution. Automating their workflow eliminated the bottlenecks created by paper work orders including illegible hand writing, lost or damaged work orders, and inherent billing errors.

Read More