I am not going to sugar coat it — this is not easy work. It is manual labor that will have you in attics when it is hotter than a jalapeño’s armpit and down in crawlspaces in freezing temperatures. You may be working nights, weekends, and holidays during the busy season, when the temperatures are at their most extreme, but, rest assured, you will be well compensated.
You hired the best people. You've got the technical know-how. Despite your efforts, you can't seem to break through that ceiling at 3 percent or 4 percent profit. In simplest terms, running an HVAC business comes down to providing a service. Running a successful business is a bit more complicated.
Fail to prepare and you’re preparing to fail. It’s a common phrase we’ve all heard and frequently comes to mind when I think of hiring a new employee. All too often in our industry we give new technicians what amounts to a crash course in training before sending them on their way and expecting them to learn the rest on their own.
Often times when I ask the question about a clear call board, people think I am trying to trick them somehow. The idea behind that question is not meant to be a trick; it is simply attempting to find out if you are preparing to grow.