Contractors and service technicians who work in restaurant refrigeration need to understand something: As valuable as their services are, they are — in the mindset of restaurant decision makers — only one part of a complex and often confusing equation.

Valerie Briggs, director of marketing and business development for North American Technician Excellence (NATE) discusses what’s new with the organization and explains why NATE testing and certification is so vital to the HVACR industry. 

Are you a procrastinator? Always wish you had an extra day to complete your homework? Well, good news – you’ve been saved by the bell. 

For those who have been in the industry longer than I have (pretty much everyone) and for those who have been in it longer than most (I'm looking at those of you with 30-plus years of experience), we sometimes need a reminder that there's still learning left to be done.