It’s no secret the HVACR industry is facing a labor shortage — we’ve covered the topic quite a bit at The NEWS. However, offering good benefits packages can help companies attract and retain employees in this competitive industry. In fact, nearly four in five American workers would prefer new or additional benefits over a pay increase, according to a survey conducted by online job recruiter Glassdoor in partnership with Harris Poll.
Sometimes the temperature means that we will be busier than normal, or whatever is falling from the sky might make travel around our area challenging. No matter what is happening outside, when we answer the phone we need to be better than the weather.
Do all of your service technicians provide service that is repeatable and consistent? Think about your service department for a moment. It is profitable? Staffed properly? Is it steady in workload? Are you growing? Is it a department you’re proud to run?