Does your work environment encourage growth, opportunity, recognition, education, and a winning attitude for all employees? Then I encourage you to nominate your company as a 2016 Best Contractor to Work For.
At the end of the day, it is imperative that contractors do not lose focus of the fundamentals, which, in the HVAC world, include performing a correct installation while providing superior customer service.
The Internet has plenty of information about ranking sites high on Google, but unfortunately, a lot of it is wrong or misleading. You will also find information about useful techniques, but on their own, they are not enough. The two-step method that we are going to discuss always works.
As far as gadgets are concerned, the smartphone has made several others obsolete. If you are a small business owner, the real cause for worry is the way the smartphone is changing the browsing habits of your target market. If your website is not mobile friendly, your sales figures may take a serious hit.
Even if you don’t fall into the 20 percent of the population that has a chronic problem with procrastination, the remaining 80 percent of people still experience procrastination from time to time. Procrastinating can jeopardize some of our goals; it’s self-sabotaging. So why do we do it?
Let’s imagine a call is booked with your company, but the customer calls in to cancel. What happens next? Do your customer service representatives (CSRs) simply say, “OK, thanks”? Every successful company should have a plan for following up on lost opportunities along with missed opportunities.