WEDNESDAY - January 31, 2001: Product Order Status? Website Offers Solution

ATLANTA, GA — Mestek Technology Inc. (MTI) used the AHR Expo here to introduce SalesAssistantTM, a web-based order-status “solution” for manufacturers. It is said to integrate data from the manufacturers’ back-office systems to provide order status info to sales staff using the Internet.

Users access the SalesAssistant website with a user name and password. Once inside, users can review details and find the status of their open orders. They can also review details of all of their orders that have been shipped during the current year.

The website links to carriers’ websites for online proof of delivery. MTI said that SalesAssistant extranet websites are secure and can be used to share other information between the manufacturer and the sales organization.

For more information, contact Bill DeCroce, senior sales representative, MTI, 381 Mansfield Ave., Pittsburgh, PA 15220; 800-316-8156; www.salesassistant.com (website).

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Barbara Checket-Hanks is Service & Maintenance Editor. E-mail her at barbarachecket-hanks@achrnews.com.

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