HVAC Residential Market

Jon Wayne Honored as One of South’s Best

January 28, 2013

When you are from Texas and you have the words “Jon Wayne” in your name — even with a bit of a spelling twist — you had better make a big impression. Such is the case with Jon Wayne Heating and Air of San Antonio, which was chosen by The NEWS as this year’s “Best Contractor to Work for” in the South.


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Customer Service and Family Are King

Contractor Transforms Career, Business
January 28, 2013

Mike Cottle sets a high standard of business at Cole Services in Garden Grove, Calif. His dedication to the trades began right after high school, when he entered trade school to be a plumber. Over the course of the next 13 years, Cottle spent his time honing his skills, learning HVAC, and working for local service-and-repair companies.


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Relationships Make Contractor the Best

January 28, 2013

When talking to the management or employees at My Plumber Heating and Cooling, it is hard to tell if they are part of a large contracting firm or a big extended family, which is the key to success at this Manassas Va.-based company, and why The NEWS recognized the company as its “Best Contractor to Work For” Eastern region contest winner.


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Company Values Customers, Employees

January 28, 2013

The Bergstrom brothers and Knight strive to show in many ways that they value their employees, and in turn hire and retain staff that values and takes care of their customers. The result is a vibrant and positive work environment.


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Contractors Invent Copper Theft Deterrent

January 21, 2013
In some cases, the proper HVACR tool simply doesn’t exist. In those instances, some entrepreneurial contractors take it upon themselves to craft their own solutions. Thus was the case with Mitch Livingston, his nephew Corey Livingston, and their ACAL-SHARK copper alarm.


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Dallas Welcomes AHR Expo to the South

January 14, 2013
Over 1,800 companies have reserved more than 375,000 square feet of exhibit space at the Dallas Convention Center for the 2013 Air-Conditioning, Heating, and Refrigeration (AHR) Expo on Jan. 28-30, making it the largest ever held in the Southwest. 


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Innovative Products Win Expo Awards

January 14, 2013
Ranging from an innovative geothermal heat pump to a copper theft deterrent system, the winners of this year’s AHR Expo Innovation Awards represent a broad cross-section of the HVACR industry.


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Georgia Contractor Celebrates 50 Years

January 14, 2013
In 1962, Earl and Rachel Smith set out to make a living in the HVACR industry. Fifty years later, E. Smith Heating and Air Conditioning Inc. is recognized as one of greater-Atlanta’s most well-respected HVACR contractors.


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The Pitfalls of Poor Customer Service

January 14, 2013
For many years I have felt that providing quality, timely customer service is the most important thing we as a contractor can provide. I believe its importance has gotten even greater because it seems the overall quality of service is deteriorating.


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Facts + Figures: Air Conditioner Shipments up Nearly 30 Percent in October

January 14, 2013
Source: Air-Conditioning, Heating, and Refrigeration Institute (AHRI). Industry figures are estimates that are derived from the best available figures supplied by a sample of AHRI member companies.


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NEWSmakers: Julian Scadden

Training is an ongoing process. Julian will discuss how you can generate maximum return on time and energy invested training by following a three part process. Listen to this podcast to get expert tips on training, tracking and follow up. 

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