Dateline NBC Spurs ACCA Response

July 12, 2001
/ Print / Reprints /
/ Text Size+
ARLINGTON, VA — The Air Conditioning Contractors of America (ACCA) has addressed the recent Dateline NBC broadcast which exposed eight Houston, TX, contractors engaging in questionable practices. A condensed version of the expose was also broadcast on NBC Evening News.

According to ACCA, two of the eight contractors caught in the NBC sting were association members. One of the members had his technician fired immediately after seeing the video and refunded the homeowner’s money.

In the wake of the exposé, ACCA is urging members not to “ignore the broadcast and write it off as media hype.” ACCA executive vice president and ceo Paul Stalknecht says that ACCA is objectively analyzing the situation and hopes to develop one or more courses of action to address the problem. He also says that such stories are tarnishing the image of good technicians and demeaning their accomplishments.

Stalknecht says that he invites the input of members to help with the situation.

Publication date: 07/16/2001

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

Recent Articles by James Siegel

You must login or register in order to post a comment.



Image Galleries

2014 MCAA Annual Convention

Scenes from the 2014 MCAA Annual Convention in Scottsdale, Ariz.


NEWSmakers: Julian Scadden

Training is an ongoing process. Julian will discuss how you can generate maximum return on time and energy invested training by following a three part process. Listen to this podcast to get expert tips on training, tracking and follow up. 

More Podcasts


NEWS 04-21-14 cover

2014 April 21

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe


Which statement on service calls best applies to your business?
View Results Poll Archive


2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research


Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Magazine image
Register today for complete access to Get full access to the latest features, Extra Edition, and more.


facebook icontwitter iconyoutube iconLinkedIn i con