Corken Steel has been in business since 1955, and its invoicing system has changed over the years. The most recent change came in June 2007 when the company engaged Billtrust as its invoicing service provider.
Prior to this change, one full-time staff member was devoted to the printing, sorting, and mailing of all invoices. The process required a fair amount of man hours as well as transit hours, and as credit manager for Corken Steel, Rob Richardson was continually on the lookout for ways to help the company maximize sales and minimize risk. He had heard about Billtrust at a HARDI meeting and decided to look into the process.