ALERT
Carrier heat pumps recalled for fire hazard
Recalled models were sold at Carrier and Bryant distributors from March 2015 through April 2019.
Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps have been put on the recall list by the U.S. Consumer Product Safety Commission.
The units are used for cooling and heating homes and light commercial facilities. The for hazard is fan motors on the heat pumps can fail, causing the units to overheat, posing a fire hazard.
For repairs and replacements, consumers are directed to immediately contact their installing servicer, dealer or contractor to arrange for a free repair.
While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.
The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are:
Carrier product numbers recalled
1.5-ton multi-zone
- 38MGQC18---3
- 38MGQC18---301
4-ton multi-zone
- 38MGQF48---3
- 38MGQF48---301
4-ton single-zone
- 38MBQB48---3
- 38MBQB48--301--
Bryant product numbers recalled
1.5-ton multi-zone
- 538TEQ018RCMA
- 538TEQ018RCMAAAA
4-ton multi-zone
- 538TEQ048RFMA
- 538TEQ048RFMAAAA
4-ton single-zone
- 538REQ048RBMA
- 538REQ048RBMAAAA
Carrier has received six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). No injuries have been reported.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. For more information on the heat pump recall, visit cpsc.gov.
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